Teria McManus
Morgantown,WV
Summary
Hardworking and enthusiastic while trained in every facet of successful work area stations. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, making a difference in lives, and allowing career advancement.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Line Cook/Wait Staff Member
The Village At Heritage Point
08.2021 - 09.2023
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.iq
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- .Elevated overall guest experience by addressing dietary restrictions or allergies when recommending menu items to patrons.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Met with chef to review daily specials and menu changes.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Submitted incident and activity reports to alert management and address urgent situations, practicing safety and security measures.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Participated in regular staff meetings to discuss strategies for improving efficiency and overall guest experience.
- Collaborated with the rest of the front-of-house team during large events to ensure seamless execution of assigned responsibilities.
- Handled high-pressure situations gracefully, resolving issues promptly while maintaining composure and professionalism.
- Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery of meals.
- Assisted in improving overall dining experience for guests through attentiveness and excellent communication skills.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Prepared and cooked meals according to recipes and customer specifications.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Plated and presented all dishes to match established restaurant standards.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Line Cook
Keglars Sports Bar And Grille
12.2015 - 12.2020
- Monitored food quality and presentation to maintain high standards.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Grilled meats and seafood to customer specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Interacted with guests to obtain feedback on product quality and service levels.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prep Cook/Line Cook/Expeditor
Applebee's Grill + Bar
10.2010 - 11.2015
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Grilled meats and seafood to customer specifications.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Streamlined order processing by implementing efficient scheduling and tracking systems.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Facilitated cross-training initiatives, increasing team flexibility and productivity during peak periods.
- Developed standard operating procedures, streamlining daily tasks for increased efficiency across the team.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Waitress/Bartendar/Prep Cook/Line Cook
Voyagers
01.2005 - 09.2010
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Used cash registers and credit card machines to cash out customers.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Plated and presented all dishes to match established restaurant standards.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Sharpened knife skills, resulting in precise cuts and reduced preparation time.
Waitress/Bartender
Classics
01.2000 - 01.2005
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Wait Staff/Bartender
Klondike
02.1998 - 01.2000
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Cashier
McDoanlds
02.1998 - 01.2000
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Albert Gallatin Area Senior High School
Uniontown, PA05.2001
Skills
- Kitchen Operations
- Ingredient Preparation
- Portioning
- Food Safety
- Food Preparing, Plating, and Presentation
- Kitchen Sanitization
- Food Allergen Safety
- Event Planning
- Customer Service
- Reliable and Trustworthy
- Professional Attitude
- Attention to Detail
- Highly Motivated
- Team Coordination
- Collaboration and Teamwork
Accomplishments
Received Star Recognition Pin and Award Letter from Mon Health Hospital 2022
Affiliations
- Bujikan Ninjitsu MMA 9th KYU
- Advocate for Autism Awareness, Mental Health Awareness, Veterans with PTSD
- Former Chairman Representative of North Central West Virginia Committee Action Association for Marion and Monongalia County
- Former President of Parent Policy Committee for Monongalia County
- Member of the WVU Latin Dance Club
- Volunteer at Christian Help, Bartlette House
- Members of KIngdom Church
Certification
Temporary CNA license - Genesis Health Care Systems-2020
Timeline
Line Cook/Wait Staff Member
The Village At Heritage Point
08.2021 - 09.2023
Line Cook
Keglars Sports Bar And Grille
12.2015 - 12.2020
Prep Cook/Line Cook/Expeditor
Applebee's Grill + Bar
10.2010 - 11.2015
Waitress/Bartendar/Prep Cook/Line Cook
Voyagers
01.2005 - 09.2010
Waitress/Bartender
Classics
01.2000 - 01.2005
Wait Staff/Bartender
Klondike
02.1998 - 01.2000
Cashier
McDoanlds
02.1998 - 01.2000
High School Diploma -
Albert Gallatin Area Senior High School
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