Summary
Overview
Work History
Education
Skills
Timeline
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Teriana Butler

Los Angeles,CA

Summary

Motivated and dependable professional with a proven track record of meeting organizational goals through consistent, organized, and self-directed work. Known for a strong work ethic, adaptability, and excellent interpersonal skills. Quick to learn new processes and technologies, with the ability to work effectively both independently and in team environments.

Overview

10
10
years of professional experience

Work History

Childcare Provider

IHSS - In Home Supportive Services
Los Angeles, CA
06.2024 - Current
  • Assisting clients with activities of daily living such as dressing, grooming, meal preparation, laundry, and grocery shopping.
  • Administering medications according to healthcare professionals.
  • Managed the recipient's schedule of doctor's appointments. Assisting clients with transportation for medical appointments and health-related services

Shift Supervisor

Starbucks
Los Angeles, CA
03.2019 - 11.2024
  • Delivered exceptional customer service in a fast-paced, high-volume environment, ensuring customer satisfaction and loyalty.
  • Led shifts independently, managing up to X partners and overseeing all store operations.
  • Resolved customer concerns efficiently and professionally, maintaining Starbucks’ brand standards.
  • Balanced tills and managed safe counts with high accuracy and adherence to company procedures.
  • Executed opening and closing duties, including daily sales reports, cleaning, and inventory prep.

Barista

Starbucks
Los Angeles, CA
09.2016 - 03.2019
  • Delivered outstanding customer service in a high-volume, fast-paced environment, consistently meeting customer satisfaction standards.
  • Built relationships with regular customers, remembered personalized orders, and created a welcoming store atmosphere.
  • Maintained detailed knowledge of menu items and customized orders based on dietary needs or preferences.
  • Operated point-of-sale systems efficiently, including handling cash, card, and mobile transactions.

Internship

FamilySource Center
Los Angeles, CA
02.2015 - 01.2016
  • Facilitated recreational activities, homework help, and enrichment programs to promote academic and social development.
  • Assisted in planning and leading age-appropriate activities including arts & crafts, group games and team-building exercises.
  • Helped organize program materials, set up activity stations, and kept classroom/play areas clean and orderly.
  • Supported staff in preparing snacks, monitoring transitions, and enforcing safety procedures.

Education

High School Diploma -

Opportunities for Learning
Los Angeles, CA, USA
2016

Skills

  • Interpersonal communication
  • Problem solving
  • Computer literacy
  • Adaptability
  • Time management

Timeline

Childcare Provider

IHSS - In Home Supportive Services
06.2024 - Current

Shift Supervisor

Starbucks
03.2019 - 11.2024

Barista

Starbucks
09.2016 - 03.2019

Internship

FamilySource Center
02.2015 - 01.2016

High School Diploma -

Opportunities for Learning

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