- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders
Terica Hall
Tallahassee,FL
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
With a versatile background at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
8
8
years of professional experience
Work History
Cosmetology Educator
Aveda Institute Tallahassee
08.2023 - 10.2024
- Taught hair care principles for residents, cutting, shampooing, conditioning, setting and styling to showcase industry techniques.
- Mentored and supported students, encouraging individual progress in both theoretical and practical learning modules and preparing for productive industry careers.
- Led students through lessons both in practical, interactive student salon modules and lecture-style theoretical sessions, supporting institutional plans and preparing for certification exams.
- Motivated students to overcome hesitation, demonstrating sensitivity and supporting personal growth through targeted exercises and lessons.
Guest Services Associate
Tax Collector's Office
08.2019 - 03.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
- Exceeded specific company objectives by fostering relationships with staff and customers to increase revenue.
Online Grocery Manager
Walmart
03.2017 - 06.2019
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Education
Associate of Arts - Cosmetology
Aveda Institute
Tallahassee, FL07-2015
Skills
- Exceptional communication
- Effective planning
- Problem-solving skills
- Training and mentoring
- Customer service and assistance
- Teaching methodologies
- Professional ethics
Interests
Timeline
Cosmetology Educator
Aveda Institute Tallahassee
08.2023 - 10.2024
Guest Services Associate
Tax Collector's Office
08.2019 - 03.2023
Online Grocery Manager
Walmart
03.2017 - 06.2019
Associate of Arts - Cosmetology
Aveda Institute
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