Overview
Work History
Education
Skills
Volunteer Opportunities
Timeline
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Terica Simpson

5999 Elk Grove Rd Memphis,TN

Overview

5
5
years of professional experience

Work History

McKesson Corporation

Material Handling
10.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Walgreens

Customer Service Associate
06.2021 - 07.2022
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Sonic Drive In

Carhopper
02.2020 - 05.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Memorized orders and maintained 100% accuracy in high-traffic times.
  • Streamlined order handoff by effectively communicating with other car hoppers and team members during peak hours.
  • Optimized workflow by monitoring drive-in area for arriving customers and promptly greeting them upon arrival.
  • Built customer loyalty with friendly, attentive service and a genuine interest in satisfying their dining needs.
  • Enhanced customer satisfaction by providing timely and accurate order delivery to vehicles.
  • Promoted a safe work environment by adhering to proper food safety guidelines during all aspects of order fulfillment process.
  • Maximized productivity during downtime by assisting in cleaning tasks, restocking supplies, or supporting teammates as needed.
  • Assisted in training new car hoppers, sharing best practices for efficient service and effective communication.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

Bachelor of Arts - Psychology

University Of Memphis
Memphis, TN
05.2026

Associate of Arts - Psychology

Southwest Tennessee Community College
Memphis, TN
05.2023

High School Diploma -

Kirby High School
Memphis, TN
06.2021

Skills

    Friendly, Positive Attitude

    Teamwork and Collaboration

    Customer Service

    Problem-Solving

Volunteer Opportunities

  • MAP (Memphis Ambassadors Program) ''All My Children''
  • Camp Counselor


Timeline

McKesson Corporation

Material Handling
10.2022 - Current

Walgreens

Customer Service Associate
06.2021 - 07.2022

Sonic Drive In

Carhopper
02.2020 - 05.2021

Bachelor of Arts - Psychology

University Of Memphis

Associate of Arts - Psychology

Southwest Tennessee Community College

High School Diploma -

Kirby High School

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Terica Simpson