Dynamic Program Analyst with Bonneville Power Administration, skilled in data analysis and invoice reconciliation. Proven track record of enhancing financial reporting accuracy and regulatory compliance. Recognized for implementing procedure changes that improved operational efficiency, showcasing strong problem-solving abilities and attention to detail in high-stakes environments.
Overview
36
36
years of professional experience
Work History
Program Analyst (GS-0343-11-01)
Bonneville Power Administration
Vancouver
04.2021 - Current
Review invoices to verify conformance within the terms of government contracts
Identify and reconcile invoice discrepancies with Contract Company and Project Manager
Analyze variance reports for errors and determine where corrective action is needed
Analyze root cause for interest payments
As a result of analysis, determine if policy or procedure changes are required
Analyze and submit invoice accruals
Determines the cause of accruals and if desk procedure changes are needed
Hours: 7:00am to 3:30pm, full time, 40 hours per week
Salary: starting at $62,725/year; current at $78,053/year
Inventory Management Specialist (GS-2010-09-04)
Bonneville Power Administration
Vancouver
02.2017 - 04.2021
Processed and analyzed supply chain reports to identify and correct the disposition of abandoned or misplaced assets
Processed System Equipment Record (SER) Tags
Thoroughly researched (across several databases) all aspects of item in question to prevent duplication of records and to properly record the type of equipment for maintenance purposes
Input and corrected data in affected databases
Reviewed daily material transactions to ensure accuracy of request codes
Prepared and analyzed work order status reports to ensure availability of materials
Reviewed quantities and lead times to allow for alternative sourcing in cases of material unavailability
Prepared and analyzed reports at project completion detailing all material installed and accounting for any material that was lost or damaged
Prepared and analyzed monthly reports for multiple agency inventory commodities to set optimal warehouse stock levels
Compiled and analyzed data from multiple resources to identify and recommend improvements in warehouse organization
Received 4 incentive awards for taking on additional tasks and projects in the absence of key department personnel
Hours: 7:00am to 3:30pm, full time, 40 hours per week
Salary: starting at $53,738/year; ending at $62,725/year
Administrative Support Assistant (GS-0303-07-02)
VHA Portland VMAC, Department of Veteran Affairs
Portland
02.2015 - 02.2017
Developed and implemented administrative procedures from inception of administrative support position
Analyzed effectiveness of procedures with the management team
Researched, examined, and validated data to prepare monthly fiscal variance reports for labor budgets
Performed quality control examinations of operations, policies, procedures and internal controls to prevent and detect deficiencies in sterile processing operations
Managed departmental competency program adhering to Veteran’s Administration policies and met legal guidelines
Maintained 70+ skill competencies for 22 employees and coordinates with leadership on the management of expiring or non-compliant documentation
Input expenditures into department budget using IFCAP financial obligation system
Prepared and submitted all Human Resource actions for Sterile Processing service
Served on management team as administrative support and primary Timekeeper for 35 employees
Provided comprehensive training on the VA time and attendance system
Analyzed data for bi-weekly overtime and leave use reports to advise department chief of overages and coordinate corrective actions
Provided training on women’s clinic services and bioethics service department during New Employee Orientation
Recognized by VISN inspector for revisions of Reusable Medical Equipment Committee meeting minutes as a benchmark to achieve
Hours: 7:00am to 4:30pm, full time, 40 hours per week
Salary: starting at $41,716/year; ending at $44,558/year
Civilian Pay Technician (GS-0544-06-01)
VHA Portland VMAC, Department of Veteran Affairs
Portland
03.2014 - 02.2015
Received payroll data from timekeepers to prepare data for entry into the DFAS payroll system
Compiled information from multiple databases to coordinate advanced corrective actions with timekeepers and DFAS help desk
Reviewed and validated data received from payroll error reports to coordinate corrections with timekeepers for accuracy in employee pay
Researched, interpreted, and applied policies and regulations to specific payroll situations
Trained timekeepers and employees on proper annotations in the VA time attendance system as well as payroll policies and procedures
Communicated sensitive payroll issues clearly and tactfully
Created initial processes for wage law verification and repayment plan project
Reviewing over 1100 individual employee pay records spanning two years of pay records to ensure compliance with wage laws
Compiled and created spreadsheet to manage data for extensive pay audit, receiving data from a variety of sources
Regularly recognized for positive interactions with timekeepers and employees
Hours: 7:30am to 4:00pm, full time, 40 hours per week
Salary: $37,168/year
Stockroom Supervisor
Cintas Corporation
Portland
01.2012 - 04.2013
Managed stockroom with over 150 line items totaling greater than 100,000 uniforms
Stockroom issued 3000 - 4000 uniforms weekly valued at approximately $45,000
Supervised team of ten employees to process 400 – 1200 daily uniform requests
Reviewed uniform stock for quality standards, overstock, unused stock, or damaged stock
Ensured high demand stock was available and readily accessible
Reviewed customer uniform orders to verify accurate product type, grade, and quantity
Alert customer service representative or delivery driver of any shortfalls to keep the client informed
Manage the inventory, inspection, and storing of returned uniforms program according to company guidelines for the reutilization of resources
Performed regular Inventory reviews based on lead times, back ordered items, and current stock levels
Attended sales meeting and reported any new sales projects to plant supervisor for the coordination of preparation and delivery of new client uniform products
Reviewed sales forecast report for material availability and stock level requirements
Analyze sale contracts for timely delivery of uniforms and to propose solutions to improve timely delivery of uniforms based on production processing timelines
Identified complex systemic inventory processing issues causing increased handling times
Implemented procedural changes that resulted in more efficient uniform processing
Tracked the progress of stockroom performance and reported findings in weekly general manager’s meeting
Included productivity and cost analysis
Reported to plant manager inventory changes, projected material requests, and staffing requirements during daily meetings
Tracked daily, weekly, monthly, and quarterly expenditures to improve material costs and to meet budget benchmarks
Uniform expenditures ranged from $6000 - $12000 daily
Worked with independent contractor on detailed uniform alterations to meet client specifications
Provided documented proposals for safety and incentive programs to plant manager including scope, goals, and cost analysis of programs
Gathered data for purchase of industrial sewing equipment and plant requirements to provide an accurate recommendation on equipment purchases
Conducted initial interviews of prospective employee and coordinated with hiring committee for hiring actions
Prepared and conducted employee annual performance reviews
Provided input to senior management resulting in employee promotion and performance awards
Hours: 5:00am to 4:00pm, full time, 50+ hours per week
Salary: $40,000/year
Logistic Specialist (E5)
NOSC Cheyenne
Cheyenne
02.2008 - 01.2012
Independently maintained and organized over 100 pallets of inventory in a 1200 square foot warehouse
Sustained 33 different types of provisions consumed by over 11,000 military personnel on a weekly basis
Served as initial point of contact for unit personnel on inventory and material inquires
Review daily material transactions to ensure accuracy of charge codes and order quantities
Reviewed material request transactions for processing accuracy and to meet rigid deadlines
Reviewed current supplies and anticipated required supplies for availability of materials in an operational location where supplies were scarce requiring extensive networking with other military units across multiple military organizations
Coordinated acquisition, transportation, delivery of required supplies with other commands and civilian contractors locally and abroad
Prepared yearly budget projections for materials, equipment, and uniform requirements
Forecasted use of existing products and introduced new products
Ensured successful operations by creating a standard operating procedure manual
Trained turn over team on warehouse operations based on SOP created
Implemented and maintained comprehensive personnel files enhancing organization efficiency in evaluation, attendance, and pay processing
Processed supply requests based on priority requirements
Achieved outstanding results despite large workloads and a fast-paced environment
Displayed professional composure while effectively managing difficult situations
Hours for Drill Weekends: 8:00am to 5:00pm plus extra, 20+ per month
Hours for Deployment: 6:00am to 6:00pm, 72 per week
Salary: $374.80/month (Drill Weekends); $33,732/year plus special pay (deployments)
Payroll Customer Service Representative
PayChoice
Fort Collins
01.2008 - 07.2009
Independently processed 150 small business payroll accounts with combined total of over 2000 employees
Received data from payroll customers and prepared data for entry into proprietary payroll system
Analyzed payroll reports for accuracy and payroll regulation compliance prior to payroll submission
Responded to legal writ of garnishments orders
Researched to ensure orders were in compliance with state laws
Trained clients on operation of proprietary payroll software, ensuring customer comprehension and satisfaction
Educated clients on local, state, and federal payroll laws and regulations including benefit plans (medical and retirement), child support orders, garnishment orders, and wage laws
Processed adverse calls from clients regarding payroll errors successfully
Continually received positive feedback from customers regarding willingness and efficiency in addressing concerns
Hours: 8:00am to 5:00pm, full time, 40 hours per week
Salary: $29,640/year
Logistic Specialist (E-5)
Naval Submarine Base Supply Department
Pearl Harbor
04.1989 - 05.1993
Performed general ledger accounting for 26 submarine budgets totaling $10 million annually
Maintained budget obligations including input into government accounting system, ensuring proper coding, and reconciliation reports in compliance with US Navy regulations
Accurately administered month-end and year-end closing procedures
Provided budget estimates and input for use of funds to command personnel submitting obligation justifications
Analyzed large data sets of historical obligations for payment and delivery discrepancies
Reviewed invoices for consistency with contractual agreements and delivery
Consistently secured vendor discounts as an A/P Clerk by preparing invoices on a two-day turnaround schedule in order to meet vendors Net-10 discount terms
Coordinated with venders to correct invoice inaccuracies to facilitate payment
Prepared invoice submissions for reimbursement based on received data and government regulations
Imprest fund cashier for all of Submarine Base Pearl Harbor
Promoted to progressively higher accounting assignments including Messenger, Procurement Clerk, A/P Clerk, and Accounting Clerk
Recognized for exceptional performance of duties; subsequently enrolled in Procurement School encompassing training in regulatory policies and accounting ethics
Selected as Training Coordinator for Supply unit of more than 40 personnel
Administered accounting training seminars to 40+ personnel, including higher-ranking individuals
Hours: 7:25am to 4:25pm, additional duty hours, 50+ per week
Salary: $15,433/year
Education
Master of Science - Analytics
Dakota State University
Madison, SD
08.2021
Bachelor of Science - Apparel Design and Merchandising
Colorado State University
Fort Collins, CO
05.2009
10 Hour Health and Safety (OSHA) Certification -
Cintas Corporation
Portland, OR
03.2013
Defense Small Purchase School -
United States Navy
Pearl Harbor, HI
04.1992
Skills
Data analysis
Invoice reconciliation
Financial reporting
Regulatory compliance
Supply chain analysis
Problem solving
Procedure analysis
References
Stacy Hamar, (443) 369-9169
Trudy Pohl, (360) 418-2380
Julia Zotolla, (971) 409-5080
Timeline
Program Analyst (GS-0343-11-01)
Bonneville Power Administration
04.2021 - Current
Inventory Management Specialist (GS-2010-09-04)
Bonneville Power Administration
02.2017 - 04.2021
Administrative Support Assistant (GS-0303-07-02)
VHA Portland VMAC, Department of Veteran Affairs
02.2015 - 02.2017
Civilian Pay Technician (GS-0544-06-01)
VHA Portland VMAC, Department of Veteran Affairs
03.2014 - 02.2015
Stockroom Supervisor
Cintas Corporation
01.2012 - 04.2013
Logistic Specialist (E5)
NOSC Cheyenne
02.2008 - 01.2012
Payroll Customer Service Representative
PayChoice
01.2008 - 07.2009
Logistic Specialist (E-5)
Naval Submarine Base Supply Department
04.1989 - 05.1993
Master of Science - Analytics
Dakota State University
Bachelor of Science - Apparel Design and Merchandising
Colorado State University
10 Hour Health and Safety (OSHA) Certification -
Cintas Corporation
Defense Small Purchase School -
United States Navy
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