Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Teri Lee Shotwell

Ridgefield

Summary

Dynamic Program Analyst with Bonneville Power Administration, skilled in data analysis and invoice reconciliation. Proven track record of enhancing financial reporting accuracy and regulatory compliance. Recognized for implementing procedure changes that improved operational efficiency, showcasing strong problem-solving abilities and attention to detail in high-stakes environments.

Overview

36
36
years of professional experience

Work History

Program Analyst (GS-0343-11-01)

Bonneville Power Administration
Vancouver
04.2021 - Current
  • Review invoices to verify conformance within the terms of government contracts
  • Identify and reconcile invoice discrepancies with Contract Company and Project Manager
  • Analyze variance reports for errors and determine where corrective action is needed
  • Analyze root cause for interest payments
  • As a result of analysis, determine if policy or procedure changes are required
  • Analyze and submit invoice accruals
  • Determines the cause of accruals and if desk procedure changes are needed
  • Hours: 7:00am to 3:30pm, full time, 40 hours per week
  • Salary: starting at $62,725/year; current at $78,053/year

Inventory Management Specialist (GS-2010-09-04)

Bonneville Power Administration
Vancouver
02.2017 - 04.2021
  • Processed and analyzed supply chain reports to identify and correct the disposition of abandoned or misplaced assets
  • Processed System Equipment Record (SER) Tags
  • Thoroughly researched (across several databases) all aspects of item in question to prevent duplication of records and to properly record the type of equipment for maintenance purposes
  • Input and corrected data in affected databases
  • Reviewed daily material transactions to ensure accuracy of request codes
  • Prepared and analyzed work order status reports to ensure availability of materials
  • Reviewed quantities and lead times to allow for alternative sourcing in cases of material unavailability
  • Prepared and analyzed reports at project completion detailing all material installed and accounting for any material that was lost or damaged
  • Prepared and analyzed monthly reports for multiple agency inventory commodities to set optimal warehouse stock levels
  • Compiled and analyzed data from multiple resources to identify and recommend improvements in warehouse organization
  • Received 4 incentive awards for taking on additional tasks and projects in the absence of key department personnel
  • Hours: 7:00am to 3:30pm, full time, 40 hours per week
  • Salary: starting at $53,738/year; ending at $62,725/year

Administrative Support Assistant (GS-0303-07-02)

VHA Portland VMAC, Department of Veteran Affairs
Portland
02.2015 - 02.2017
  • Developed and implemented administrative procedures from inception of administrative support position
  • Analyzed effectiveness of procedures with the management team
  • Researched, examined, and validated data to prepare monthly fiscal variance reports for labor budgets
  • Performed quality control examinations of operations, policies, procedures and internal controls to prevent and detect deficiencies in sterile processing operations
  • Managed departmental competency program adhering to Veteran’s Administration policies and met legal guidelines
  • Maintained 70+ skill competencies for 22 employees and coordinates with leadership on the management of expiring or non-compliant documentation
  • Input expenditures into department budget using IFCAP financial obligation system
  • Prepared and submitted all Human Resource actions for Sterile Processing service
  • Served on management team as administrative support and primary Timekeeper for 35 employees
  • Provided comprehensive training on the VA time and attendance system
  • Analyzed data for bi-weekly overtime and leave use reports to advise department chief of overages and coordinate corrective actions
  • Provided training on women’s clinic services and bioethics service department during New Employee Orientation
  • Recognized by VISN inspector for revisions of Reusable Medical Equipment Committee meeting minutes as a benchmark to achieve
  • Hours: 7:00am to 4:30pm, full time, 40 hours per week
  • Salary: starting at $41,716/year; ending at $44,558/year

Civilian Pay Technician (GS-0544-06-01)

VHA Portland VMAC, Department of Veteran Affairs
Portland
03.2014 - 02.2015
  • Received payroll data from timekeepers to prepare data for entry into the DFAS payroll system
  • Compiled information from multiple databases to coordinate advanced corrective actions with timekeepers and DFAS help desk
  • Reviewed and validated data received from payroll error reports to coordinate corrections with timekeepers for accuracy in employee pay
  • Researched, interpreted, and applied policies and regulations to specific payroll situations
  • Trained timekeepers and employees on proper annotations in the VA time attendance system as well as payroll policies and procedures
  • Communicated sensitive payroll issues clearly and tactfully
  • Created initial processes for wage law verification and repayment plan project
  • Reviewing over 1100 individual employee pay records spanning two years of pay records to ensure compliance with wage laws
  • Compiled and created spreadsheet to manage data for extensive pay audit, receiving data from a variety of sources
  • Regularly recognized for positive interactions with timekeepers and employees
  • Hours: 7:30am to 4:00pm, full time, 40 hours per week
  • Salary: $37,168/year

Stockroom Supervisor

Cintas Corporation
Portland
01.2012 - 04.2013
  • Managed stockroom with over 150 line items totaling greater than 100,000 uniforms
  • Stockroom issued 3000 - 4000 uniforms weekly valued at approximately $45,000
  • Supervised team of ten employees to process 400 – 1200 daily uniform requests
  • Reviewed uniform stock for quality standards, overstock, unused stock, or damaged stock
  • Ensured high demand stock was available and readily accessible
  • Reviewed customer uniform orders to verify accurate product type, grade, and quantity
  • Alert customer service representative or delivery driver of any shortfalls to keep the client informed
  • Manage the inventory, inspection, and storing of returned uniforms program according to company guidelines for the reutilization of resources
  • Performed regular Inventory reviews based on lead times, back ordered items, and current stock levels
  • Attended sales meeting and reported any new sales projects to plant supervisor for the coordination of preparation and delivery of new client uniform products
  • Reviewed sales forecast report for material availability and stock level requirements
  • Analyze sale contracts for timely delivery of uniforms and to propose solutions to improve timely delivery of uniforms based on production processing timelines
  • Identified complex systemic inventory processing issues causing increased handling times
  • Implemented procedural changes that resulted in more efficient uniform processing
  • Tracked the progress of stockroom performance and reported findings in weekly general manager’s meeting
  • Included productivity and cost analysis
  • Reported to plant manager inventory changes, projected material requests, and staffing requirements during daily meetings
  • Tracked daily, weekly, monthly, and quarterly expenditures to improve material costs and to meet budget benchmarks
  • Uniform expenditures ranged from $6000 - $12000 daily
  • Worked with independent contractor on detailed uniform alterations to meet client specifications
  • Provided documented proposals for safety and incentive programs to plant manager including scope, goals, and cost analysis of programs
  • Gathered data for purchase of industrial sewing equipment and plant requirements to provide an accurate recommendation on equipment purchases
  • Conducted initial interviews of prospective employee and coordinated with hiring committee for hiring actions
  • Prepared and conducted employee annual performance reviews
  • Provided input to senior management resulting in employee promotion and performance awards
  • Hours: 5:00am to 4:00pm, full time, 50+ hours per week
  • Salary: $40,000/year

Logistic Specialist (E5)

NOSC Cheyenne
Cheyenne
02.2008 - 01.2012
  • Independently maintained and organized over 100 pallets of inventory in a 1200 square foot warehouse
  • Sustained 33 different types of provisions consumed by over 11,000 military personnel on a weekly basis
  • Served as initial point of contact for unit personnel on inventory and material inquires
  • Review daily material transactions to ensure accuracy of charge codes and order quantities
  • Reviewed material request transactions for processing accuracy and to meet rigid deadlines
  • Reviewed current supplies and anticipated required supplies for availability of materials in an operational location where supplies were scarce requiring extensive networking with other military units across multiple military organizations
  • Coordinated acquisition, transportation, delivery of required supplies with other commands and civilian contractors locally and abroad
  • Prepared yearly budget projections for materials, equipment, and uniform requirements
  • Forecasted use of existing products and introduced new products
  • Ensured successful operations by creating a standard operating procedure manual
  • Trained turn over team on warehouse operations based on SOP created
  • Implemented and maintained comprehensive personnel files enhancing organization efficiency in evaluation, attendance, and pay processing
  • Processed supply requests based on priority requirements
  • Achieved outstanding results despite large workloads and a fast-paced environment
  • Displayed professional composure while effectively managing difficult situations
  • Hours for Drill Weekends: 8:00am to 5:00pm plus extra, 20+ per month
  • Hours for Deployment: 6:00am to 6:00pm, 72 per week
  • Salary: $374.80/month (Drill Weekends); $33,732/year plus special pay (deployments)

Payroll Customer Service Representative

PayChoice
Fort Collins
01.2008 - 07.2009
  • Independently processed 150 small business payroll accounts with combined total of over 2000 employees
  • Received data from payroll customers and prepared data for entry into proprietary payroll system
  • Analyzed payroll reports for accuracy and payroll regulation compliance prior to payroll submission
  • Responded to legal writ of garnishments orders
  • Researched to ensure orders were in compliance with state laws
  • Trained clients on operation of proprietary payroll software, ensuring customer comprehension and satisfaction
  • Educated clients on local, state, and federal payroll laws and regulations including benefit plans (medical and retirement), child support orders, garnishment orders, and wage laws
  • Processed adverse calls from clients regarding payroll errors successfully
  • Continually received positive feedback from customers regarding willingness and efficiency in addressing concerns
  • Hours: 8:00am to 5:00pm, full time, 40 hours per week
  • Salary: $29,640/year

Logistic Specialist (E-5)

Naval Submarine Base Supply Department
Pearl Harbor
04.1989 - 05.1993
  • Performed general ledger accounting for 26 submarine budgets totaling $10 million annually
  • Maintained budget obligations including input into government accounting system, ensuring proper coding, and reconciliation reports in compliance with US Navy regulations
  • Accurately administered month-end and year-end closing procedures
  • Provided budget estimates and input for use of funds to command personnel submitting obligation justifications
  • Analyzed large data sets of historical obligations for payment and delivery discrepancies
  • Reviewed invoices for consistency with contractual agreements and delivery
  • Consistently secured vendor discounts as an A/P Clerk by preparing invoices on a two-day turnaround schedule in order to meet vendors Net-10 discount terms
  • Coordinated with venders to correct invoice inaccuracies to facilitate payment
  • Prepared invoice submissions for reimbursement based on received data and government regulations
  • Imprest fund cashier for all of Submarine Base Pearl Harbor
  • Promoted to progressively higher accounting assignments including Messenger, Procurement Clerk, A/P Clerk, and Accounting Clerk
  • Recognized for exceptional performance of duties; subsequently enrolled in Procurement School encompassing training in regulatory policies and accounting ethics
  • Selected as Training Coordinator for Supply unit of more than 40 personnel
  • Administered accounting training seminars to 40+ personnel, including higher-ranking individuals
  • Hours: 7:25am to 4:25pm, additional duty hours, 50+ per week
  • Salary: $15,433/year

Education

Master of Science - Analytics

Dakota State University
Madison, SD
08.2021

Bachelor of Science - Apparel Design and Merchandising

Colorado State University
Fort Collins, CO
05.2009

10 Hour Health and Safety (OSHA) Certification -

Cintas Corporation
Portland, OR
03.2013

Defense Small Purchase School -

United States Navy
Pearl Harbor, HI
04.1992

Skills

  • Data analysis
  • Invoice reconciliation
  • Financial reporting
  • Regulatory compliance
  • Supply chain analysis
  • Problem solving
  • Procedure analysis

References

  • Stacy Hamar, (443) 369-9169
  • Trudy Pohl, (360) 418-2380
  • Julia Zotolla, (971) 409-5080

Timeline

Program Analyst (GS-0343-11-01)

Bonneville Power Administration
04.2021 - Current

Inventory Management Specialist (GS-2010-09-04)

Bonneville Power Administration
02.2017 - 04.2021

Administrative Support Assistant (GS-0303-07-02)

VHA Portland VMAC, Department of Veteran Affairs
02.2015 - 02.2017

Civilian Pay Technician (GS-0544-06-01)

VHA Portland VMAC, Department of Veteran Affairs
03.2014 - 02.2015

Stockroom Supervisor

Cintas Corporation
01.2012 - 04.2013

Logistic Specialist (E5)

NOSC Cheyenne
02.2008 - 01.2012

Payroll Customer Service Representative

PayChoice
01.2008 - 07.2009

Logistic Specialist (E-5)

Naval Submarine Base Supply Department
04.1989 - 05.1993

Master of Science - Analytics

Dakota State University

Bachelor of Science - Apparel Design and Merchandising

Colorado State University

10 Hour Health and Safety (OSHA) Certification -

Cintas Corporation

Defense Small Purchase School -

United States Navy
Teri Lee Shotwell