Terin Burks
Territory Sales Director
Atlanta,Georgia
Summary
A results-driven and dynamic SaaS Sales Executive with 11+ years of experience exceeding revenue targets and driving business growth through strategic sales initiatives. Recognized for exceptional leadership skills, adeptly building and managing high-performing sales teams to achieve ambitious goals. Entrepreneur and work ethic having prospected and closed numerous high-profile deals through expert utilization of data-driven decision-making, client needs analysis, and industry trends, to identify untapped markets and capitalize on emerging sales and business development. Recognized for optimizing sales processes and streamlining operations for increased efficiency and profitability. Strong communicator and influencer, boasting demonstrated success in presenting persuasive business cases and negotiating mutually beneficial agreements. Passionate about driving digital transformation, leveraging cloud technologies to optimize business processes, enhance scalability, and increase operational efficiency for clients.
Overview
11
11
years of professional experience
Work History
Territory Sales Director
STELLA AUTOMOTIVE AI
TAMPA, FLORIDA
05.2022 - Current
- Identified and established strong relationships with key stakeholders which led to #2 highest MRR in Q3, 2023, improved customer satisfaction, and enhanced brand loyalty
- Received accolades for outstanding leadership, exceeding sales goals by growing territory sales by 28% in 2022, and achieving an impressive 60% lead conversion rate
- Formulated and executed innovative marketing campaigns resulting in an increase in brand visibility and closing rooftops in 4/10 of the largest automotive dealer groups in the US.
- Implemented data-driven sales and needs analysis, identifying areas for improvement, optimizing operational performance, and streamlining processes.
- Functioned as liaison between client and internal technical support teams in order to resolve issues during and after the implementation process.
Senior Account Executive
LIVEPERSON
ALPHARETTA, GA
01.2019 - 04.2022
- Achieved 119% quota attainment within the first year, demonstrating exceptional sales performance and contributing to the company's profitability
- Closed the largest Mid-market automotive deal of 2021, generating $365k in annual revenue, showcasing expertise in navigating complex sales cycles and securing high-value contracts
- Grew client base by 20% within first year through compelling presentations and value-driven proposals
- Oversaw the entire sales cycle, from prospecting and conducting live demonstrations to negotiating contracts and closing new business, while increasing CLV by 12% through strategic account management.
Sales Account Manager
ITW Pro Brands
TUCKER, GA
11.2017 - 01.2019
- Drove a 28% increase in revenue from existing accounts within the first year through strategic account management and proactive sales initiatives, surpassing growth targets and maximizing client profitability
- Attained a 100% customer retention rate in the first year by providing exceptional leadership and coordination across internal departments
- Cultivated and nurtured customer relationships at all organizational levels, resulting in an increase in profitability, a 37% boost in client satisfaction scores, and a 20% rise in customer retention rates
- Monitored and tracked sales Key Performance Indicators (KPIs) for account teams, consistently exceeding monthly revenue targets, and driving performance excellence through proactive coaching, resulting in increased sales conversion rates.
Senior Sales Account Manager
AIRGAS INC
DULUTH, GA
08.2012 - 11.2017
- Led the team and achieved the highest annual revenue growth company-wide as a senior account manager, receiving the award in 2 out of 5 years
- Recognized with 10+ Employee of the Month awards for consistently delivering the highest gross margin and showcasing exceptional sales performance
- Maintained and nurtured relationships with over 400 accounts across multiple customer locations, consistently surpassing the monthly gross margin goal of $250k
- Promoted and recommended new products and technologies aligned with market and customer trends while providing up-to-date information on OSHA regulations and compliance.
Education
Business Management
WESTERN GOVERNORS’ UNIVERSITY, SALT LAKE
Skills
- Strategic Territory Planning and Execution
- Leadership & Mentoring
- Problem Analysis & Resolution
- Performance Optimization
- Sales Management
- Technological Integration
- Business Management & Development
- Salesforce & Digital Marketing
- Database Management
- Comparative Market Analysis
- Customer Relation Management
- Forecasting & Pipeline Management
- SaaS Sales
- Stakeholder Management
- Cloud Sales Management
Timeline
Territory Sales Director
STELLA AUTOMOTIVE AI
05.2022 - Current
Senior Account Executive
LIVEPERSON
01.2019 - 04.2022
Sales Account Manager
ITW Pro Brands
11.2017 - 01.2019
Senior Sales Account Manager
AIRGAS INC
08.2012 - 11.2017
Business Management
WESTERN GOVERNORS’ UNIVERSITY, SALT LAKE
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