Terione Brock

Conduct 30–50 comprehensive medication therapy reviews per week to identify therapy gaps, drug interactions, or deviations from guideline-based standards, strengthening treatment safety and continuity for a panel of 1,000+ chronic disease members.

• Counsel 20–30 members daily on appropriate medication use and disease-state management, improving adherence and reducing regimen-related complications across high-risk populations.
• Evaluate adherence barriers—including affordability, tolerance, and regimen complexity—and coordinate solutions with prescribers and care teams, improving medication persistence for 60–70% of contacted members.
• Initiate guideline-based clinical discussions with 10–15 prescribers weekly, promoting optimized, evidence-aligned therapeutic plans and enhancing cross-provider coordination.
• Serve as a clinical resource to multidisciplinary teams supporting thousands of covered lives, accelerating decision-making and improving continuity of care across programs.
• Design and implement educational and outreach strategies that increased patient engagement and utilization of pharmacy clinical services by an estimated 20–30% within the first 90 days.
• Analyze and synthesize clinical research and real-world data to support evidence-based recommendations, including complex and oncology-related cases.
• Provide extended-hours clinical support for 200–300 high-risk members weekly, ensuring uninterrupted access to pharmacist expertise during urgent or after-hours needs.
• Interpreted clinical guidelines and scientific literature to support evidence-based decision-making for providers.

• Expanded clinical programs—including MTM, POCT, and immunizations—serving hundreds of patients annually and increasing community engagement, resulting in improved chronic-disease oversight and earlier detection of therapy issues.
• Built and maintained collaborative relationships with 40+ local healthcare providers, strengthening coordinated care, supporting medication adherence, and increasing utilization of pharmacy-led clinical services.
• Conducted daily structured therapy reviews to clarify treatment goals and resolve medication-related problems, improving patient comprehension and adherence across a panel of 1,500+ active patients.
• Led utilization reviews and formulary assessments that increased alignment with clinical guidelines, supporting consistent, evidence-based prescribing for chronic conditions such as diabetes, hypertension, and dyslipidemia.
• Collaborated with providers, insurers, and community partners to resolve therapy-access barriers, reducing delays in initiating or maintaining essential treatments by an estimated 25–30%.
• Applied leadership skills to enhance clinical operations, optimizing workflows that increased dispensing accuracy and efficiency, improving patient satisfaction and reducing wait times by 20–25%.
• Directed community outreach and service-promotion efforts that expanded the pharmacy's clinical footprint and increased participation in immunization and MTM programs by 30%+ year-over-year.
• Trained and coached 10+ pharmacists and technicians, improving clinical competency, regulatory compliance, and overall pharmacy performance.

• Delivered daily disease-state education and medication counseling to patients with diabetes, hypertension, asthma, and cardiovascular disease, improving therapy understanding and supporting long-term adherence across a patient population of 1,200+ active members.
• Implemented targeted workflow enhancements that reduced operational bottlenecks and improved dispensing accuracy, contributing to a 15–20% reduction in wait times and a more efficient patient experience.
• Led prior authorization and medication-access initiatives, coordinating with providers and insurers to reduce treatment delays by an estimated 20–25% and improve continuity of care.
• Mentored and trained 8–12 pharmacists and technicians, standardizing patient-centered practices and strengthening clinical communication across the team.
• Supported clinical operations focused on medication adherence, therapeutic evaluation, and patient engagement—experience directly aligned with Medical Affairs processes, real-world data evaluation, and evidence-based care improvement.
• Contributed clinical insights and therapy assessments relevant to oncology-related medication management, supporting efficient coordination of care for high-risk patients and reinforcing understanding of Medical Affairs workflows.

• Performed 50–70 evidence-based medication reviews weekly, optimizing therapy, reducing preventable adverse effects, and improving outcomes for a patient population of 1,000+ active members.
• Completed clinical and utilization assessments that supported appropriate coverage decisions for dozens of patients per week, improving medication access and reducing therapy delays.
• Oversaw and processed $50K–$100K in monthly store-level operational expenses, ensuring financial accuracy, budget alignment, and compliance with corporate policies.
• Trained and mentored 10+ pharmacy interns and staff, elevating clinical competency, strengthening service quality, and improving team-level performance metrics.
• Directed daily operations and quality initiatives, maintaining regulatory compliance and reducing dispensing errors by 10–15% through workflow refinements and accuracy checks.
• Applied strategic communication skills to promote MTM, immunizations, and clinical services, contributing to a 20% increase in patient participation in pharmacy-led programs.
• Reconciled operational expenses and managed resource utilization with 98–100% accuracy, supporting efficient day-to-day operations and financial integrity.