Teri R. Power
Ankeny,IA
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
23
23
years of professional experience
Work History
Manager, Group Life & Disability
Principal Life Insurance Company
08.2004 - 02.2025
- Managed and motivated teams of 10 -20 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Communication Consultant
Marsh McClennan
02.2002 - 08.2004
- Collaborated with cross-functional teams to develop integrated marketing communications for open enrollment campaigns.
- Guided operational teams through change management by implementing clear communication plans that minimized disruptions in workflow.
- Evaluated the performance of communication efforts using data-driven metrics, adjusting strategies as needed to optimize results.
- Provided strategic counsel to clients on messaging development, ensuring consistency across all channels.
- Organized and executed stewardship reports/meetings.
Education
Business Administration And Management
University of Iowa
Iowa City, IASkills
- Strategic communication
- Microsoft outlook, word, and Excel
- Client-Centric Approach
- Effective Time Management
- Relationship Management
- Strategic Decision-Making
- Strong Communication Skills
- Conflict Resolution Skills
- Collaborative Leadership
- Operations management
- Conflict Resolution Expertise
- Performance management
- Team leadership
- Customer service
Timeline
Manager, Group Life & Disability
Principal Life Insurance Company
08.2004 - 02.2025
Communication Consultant
Marsh McClennan
02.2002 - 08.2004
Business Administration And Management
University of Iowa
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