Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teris McClay Sr.

Information Technology
North Little Rock,AR

Summary

Workspace One administrator in an environment of 1100+ devices VMWARE VDI support lead in an environment of 200 devices Exchange administrator Printlogic Admin BlackBoard Admin Netmotion Admin

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

31
31
years of professional experience

Work History

Mobile Device Analyst

City Of Little Rock
02.2021 - Current
  • Installs, reviews, and monitors system hardware, operating systems, software systems and related management tools to ensure mobile device security, data integrity and stable mobile device services in compliance with all organizational requirements and applicable Departmental guidelines, policies and procedures and maintains applicable security for internal and external network access relative to mobile devices.
  • Develops, installs, monitors, accesses, maintains and troubleshoots various mobile enterprise applications, hardware and software relative to mobile device management infrastructure; implements and maintains mobile device management solutions for multiple platforms; registers all mobile devices to include mobile phones, laptops, iPads, tablets and related systems.
  • Reviews and monitors the functionality of mobile enterprise systems to identify performance problems; troubleshoots mobile device problems, software and hardware stability problems, and other related performance issues; develops and implements system changes or configuration modifications to resolve performance problems and increase efficiency of mobile devices.
  • Coordinates with Departmental personnel to ensure various applications to include mobile enterprise systems, and related servers, network applications, software and hardware meet the information technology needs for City of Little Rock Departments.
  • Develops, installs, and maintains servers relating to mobile device management and ensure security patches and updates are completed in compliance with Departmental standards, policies, and procedures; coordinates with application or system vendors for system upgrades and other related activities.
  • Coordinates with the Data Center Administrator to configure and maintain clustered servers running the City of Little Rock’s datacenter, for specific programs relative to mobile enterprise systems.
  • Consults with vendors and software publishers, reviews literature and technical documents, and conducts research to obtain information for continuing innovation, problem solving and reviews purchase options relative to mobile device management solutions.
  • Provides training to City personnel on the proper use of mobile devices and related network hardware, system and application software including system and network capabilities to ensure the effective safeguarding and sharing of enterprise data.
  • Conducts researches and makes recommendations relative to solutions for technology needs compatible with the City security requirements and resource constraints.
  • Serves as Departmental liaison to City Departments to answer questions, review requests for mobile device related hardware and software and provide information regarding mobile device related purchases; contact potential vendors to obtain price quotes on all applicable mobile devices for City of Little Rock Departments.
  • Monitors mobile device systems to verify the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
  • Remotely installs, maintains, and updates various applications and systems specific to mobile enterprise systems to include laptops, remote personal computers and other mobile devices.
  • Maintains documentation and records of systems maintenance, testing, problem resolutions and project updates; ensures Helpdesk tickets are created for all projects; compiles information and prepares reports as assigned.
  • Develops and maintains procedure manuals for mobile enterprise systems and related systems; updates manuals to ensure all updated procedures are included in manual.
  • Serves as project leader with IT Departmental staff members and other City personnel relating to the mobile device management system solutions.
  • Provides technical assistance to Departmental personnel and vendors in the development, installation and maintenance of mobile devices and other software programs.
  • Operates a computer with database, spreadsheet, and word processing software in the performance of essential functions.
  • Operates a City pool automobile in the performance of essential job functions.

Network Analyst

Little Rock Information Technology Department
01.2020 - 02.2021
  • Responsible for installing, reviewing, and monitoring system hardware, operating systems, software systems and related management tools to ensure mobile device security, data integrity and stable mobile device services in compliance with all organizational requirements and applicable Departmental guidelines, policies and procedures and maintains applicable security for internal and external network access relative to mobile devices
  • Maintain and troubleshoot to resolve various mobile enterprise applications, hardware and software relative to mobile device management infrastructure; setup and maintains mobile device management solutions for multiple platforms; registers all mobile devices to include mobile phones, laptops, iPads, tablets and related systems
  • Reviews and monitors functionality of mobile enterprise systems to identify performance problems; troubleshoots mobile device problems, software and hardware stability problems, and other related performance issues; develops and implements system changes or configuration modifications to resolve performance problems and increase efficiency of mobile devices
  • Coordinates with Departmental personnel to ensure various applications to include mobile enterprise systems, and related servers, network applications, software and hardware meet information technology needs for City of Little Rock Departments
  • Develops, installs, and maintains servers relating to mobile device management and ensure security patches and updates are completed in compliance with Departmental standards, policies, and procedures; coordinates with application or system vendors for system upgrades and other related activities
  • Coordinates with the Data Center Administrator to configure and maintain clustered servers running City of Little Rock's datacenter, for specific programs relative to mobile enterprise systems
  • Consults with vendors and software publishers, reviews literature and technical documents, and conducts research to obtain information for continuing innovation, problem solving and reviews purchase options relative to mobile device management solutions
  • Provides training to City personnel on proper use of mobile devices and related network hardware, system and application software including system and network capabilities to ensure effective safeguarding and sharing of enterprise data
  • Conducts researches and makes recommendations relative to solutions for technology needs compatible with City security requirements and resource constraints
  • Serves as Departmental liaison to City Departments to answer questions, review requests for mobile device related hardware and software and provide information regarding mobile device related purchases; contact potential vendors to obtain price quotes on all applicable mobile devices for City of Little Rock Departments
  • Monitors mobile device systems to verify integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs
  • Remotely installs, maintains, and updates various applications and systems specific to mobile enterprise systems to include laptops, remote personal computers and other mobile devices
  • Maintains documentation and records of systems maintenance, testing, problem resolutions and project updates; ensures Helpdesk tickets are created for all projects; compiles information and prepares reports as assigned
  • Serves as project leader with IT Departmental staff members and other City personnel relating to mobile device management system solutions
  • Provides technical assistance to Departmental personnel and vendors in development, installation and maintenance of mobile devices and other software programs
  • Operates a computer with database, spreadsheet, and word processing software in performance of essential functions
  • Operates a City pool automobile in performance of essential job functions
  • Enhanced network security with regular software updates and patches.
  • Trained new employees on network operations procedures, ensuring seamless integration into the team.
  • Fostered a culture of continuous improvement within the IT department by sharing knowledge and promoting professional development opportunities.
  • Communicated with vendors to resolve network outages and periods of reduced performance.
  • Resolved connectivity issues for end-users through troubleshooting and implementing solutions.
  • Developed custom scripts and automation tools to streamline routine tasks, increasing productivity among team members.
  • Completed comprehensive risk assessments for critical assets within the network environment, identifying vulnerabilities and recommending mitigation measures.

Network Coordinator-senior

Little Rock Information Technology Department
01.2017 - 12.2020
  • Coordinated with departmental personnel and application vendors in the development, installation and maintenance of mobile devices, and systems and applications needed to support related software and hardware to meet the information technology needs for City of Little Rock Departments
  • Provided technical assistance to departmental personnel and vendors in the development, installation, and maintenance of internet server and user based firewall security to control system access for various software programs to include mobile devices, virtual desktops, document imaging, and other software programs
  • Coordinated with appropriate personnel to enter and maintain systems networking addressing schemes required for effective connectivity and security, including Internet Protocol (IP) addressing in addition to server, domain, and work station identification for various software programs; establishes documentation for the systems addressing process
  • Monitored network functions to identify and troubleshoot performance problems; coordinated with appropriate personnel to implement system changes or configuration modifications to resolve performance problems and increase efficiency of the system
  • Provided technical information and assistance to the Network Coordinators and IT Support Specialists in responding to end user requests
  • Answered questions and provided technical information to City Departments in the review and purchase of local area network hardware and software to ensure that all equipment and software complied with the City of Little Rock's networking standards
  • Provided technical assistance to all City departments as required to maintain local area and wide area networks
  • Maintained documentation and records of systems testing and problem resolutions developed
  • Provided training to City personnel on the proper use of network workstations, hardware, system and application software and personal computers including system and network capabilities
  • Prepared regular activity reports for IT Operations Manager regarding network maintenance activities, utilization, and resolution of systems problems and project status updates
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Improved network efficiency by implementing and managing system updates and patches.
  • Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Identified and immediately resolved issues with network devices.
  • Monitored system performance and responded to alerts.
  • Installed and configured network printers and other peripheral devices.
  • Reduced downtime with proactive identification and resolution of IT issues.
  • Diagnosed and resolved hardware and software issues.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Planned and implemented upgrades to system hardware and software.
  • Deployed virtualization technologies to consolidate resources effectively and reduce overhead expenses associated with physical hardware management.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
  • Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
  • Managed data backups and disaster recovery operations to comply with business continuity initiatives.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Backed up company data to distributed storage centers to avoid massive data loss.
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
  • Managed computer operation scheduling, backup, storage and retrieval functions.
  • Implemented network security measures to minimize data loss.
  • Optimized server performance by conducting regular audits, identifying areas for improvement, and implementing necessary upgrades.
  • Designed scalable network architecture that allowed for seamless integration of new technologies as the company grew.
  • Diagnosed and executed resolution for network and server issues.
  • Facilitated seamless migrations to new platforms with thorough planning, testing, and execution of data transfers.
  • Verified continuity of computer and telephone system services for users..
  • Conducted risk assessments on all aspects of the network infrastructure to identify vulnerabilities proactively before they became threats.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Evaluated software products to determine compatibility with existing systems.
  • Developed and documented network policies, procedures and standards.
  • Researched and recommended new technologies and strategies for improving system performance.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Implemented and maintained virtual private networks.
  • Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
  • Ensured compliance with industry regulations by keeping abreast of current trends and implementing necessary changes to network infrastructure.
  • Authored documentation for system configuration and troubleshooting.
  • Assessed organizational needs and recommended suitable solutions based on best practices in network design, security protocols, and system administration standards.
  • Identified and resolved network congestion issues and bottlenecks.
  • Maximized system availability through development and testing of contingency plans.
  • Analyzed complex project server issues and worked on large enterprise and business-critical applications.
  • Devised scripts and automation tools to improve system efficiency.
  • Recommended development of plans for systems development and operations.
  • Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data.
  • Implemented cost-saving measures without compromising network performance or security by optimizing resource allocation across various departments.
  • Managed vendor relationships to negotiate favorable contracts for hardware procurement while maintaining budgetary requirements.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Performed network security design and integration duties.
  • Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
  • Reduced downtime for end-users by troubleshooting and resolving complex network issues promptly.
  • Streamlined communication channels between departments by integrating various systems into a unified platform.
  • Developed comprehensive documentation for network configurations, policies, and procedures to streamline processes.
  • Championed continuous improvement initiatives aimed at boosting efficiency across all aspects of network management operations.
  • Maintained high levels of customer satisfaction by providing prompt technical support tailored to individual needs and preferences.
  • Ensured data security through diligent enforcement of access controls and user authentication measures.
  • Collaborated with cross-functional teams to integrate new technologies and ensure seamless operations.
  • Fostered a collaborative working environment among team members that encouraged knowledge sharing, innovation, and problem solving.
  • Leveraged industry best practices in evaluating emerging technologies for potential implementation within the information technology environment.
  • Established a robust cybersecurity framework that proactively detected threats and mitigated risks before they escalated into major incidents.
  • Facilitated seamless migrations between platforms while maintaining minimal disruption to users'' daily activities.
  • Improved overall system reliability by establishing standard operating procedures for routine maintenance tasks.
  • Enhanced network efficiency by implementing proactive monitoring and maintenance strategies.
  • Achieved faster resolution times by training helpdesk staff on effective troubleshooting techniques for common networking issues.
  • Managed vendor relationships to negotiate cost-effective contracts and improve overall service quality.
  • Optimized network performance with regular system updates, software installations, and hardware upgrades.
  • Implemented scalable solutions to accommodate future growth and expansion requirements without compromising performance or stability.
  • Coordinated large-scale infrastructure projects from inception to completion, ensuring timely delivery within budget constraints.
  • Spearheaded disaster recovery efforts following critical incidents to restore services as quickly as possible.
  • Conducted thorough risk assessments in order to identify potential vulnerabilities within the network infrastructure.
  • Facilitated employee access to critical applications by setting up and managing user accounts and permissions.
  • Ensured compliance with industry standards by maintaining up-to-date documentation of network configurations and changes.
  • Enabled seamless remote work capabilities by configuring and maintaining VPN access for employees.
  • Contributed to strategic planning, advising senior management on technology trends and network infrastructure needs.
  • Supported business growth, planning, and executing network expansions to accommodate new office locations.
  • Simplified IT support by developing centralized helpdesk system for tracking and resolving network issues.
  • Enhanced communication across organization by deploying and maintaining VoIP system.
  • Optimized network performance, conducting regular audits to identify and rectify bottlenecks.
  • Streamlined network operations with deployment of automated software updates and patch management processes.
  • Optimized resource allocation, carefully managing network budget to maximize ROI on technology investments.
  • Increased efficiency in network troubleshooting with implementation of advanced diagnostic tools and techniques.
  • Elevated employee productivity by ensuring reliable connectivity and performance of wireless networks.
  • Reduced system downtime, proactively monitoring network performance and addressing issues before they escalated.
  • Fostered culture of continuous improvement, staying abreast of emerging technologies and integrating them into network infrastructure when beneficial.
  • Improved network capacity planning with detailed analysis and reporting on traffic patterns and usage.
  • Mitigated security risks, regularly reviewing and updating network security protocols and employee access controls.
  • Bolstered disaster recovery plans, conducting regular tests to ensure rapid restoration of IT services in event of outage.
  • Enhanced network security by implementing and maintaining robust firewall and intrusion detection systems.
  • Strengthened team collaboration, leading training sessions on best practices for network security and management.
  • Developed and executed comprehensive backup strategy, ensuring data integrity and availability.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Information Systems Coordinator

Little Rock Police Department
01.2011 - 12.2017
  • Supervised maintenance of Police computer files including entering and updating of all Police records into Arkansas Crime Information Center (ACIC), National Crime Information Center (NCIC) and Computer Aided Dispatch (CAD) systems
  • Coordinated the planning and development of Computer Aided Dispatch System, Datamaxx full function ACIC connection, Client 2.0 inquiry only ACIC system, and Mobile Computer server; provided assistance to department personnel with maintenance of Mobile Video servers and assisted with central server maintenance and administration
  • Coordinated planning and development of police computer systems by conferring with personnel in the Police Department, Department of Information Technology, Central Communications Center, and other City departments
  • Provided assistance to computer personnel in the installation of software and hardware; established procedures and configuration of computerized police data records and reporting systems
  • Determined security clearance for police computer files; assigned security access based upon job requirements, maintained user id and password files for Police system and ACIC access and coordinated network user access with the Department of Information Technology
  • Ensured compliance with governmental policies for destroying obsolete or unnecessary data; maintained a database of all computers, printers and peripheral equipment
  • Provided assistance in the interfacing of the on-line general orders systems for the dissemination of information
  • Provided periodic training to Police employees and other City approved users on Police systems and ACIC inquiry access; instructed Police Academy classes and other employees on computer topics as requested
  • Investigated problems with data entry, retrieval and reporting; recommended and implemented approved policies and procedures, ensured system security was maintained on all file access, validated entries and coordinated corrective actions with appropriate personnel
  • Developed hardware and software specifications, prepared recommendations for the purchase of computer equipment and software according to capability, cost, and Department requirements
  • Assisted in the development and implementation of IT budget plans, ensuring cost-effectiveness while meeting organizational needs for technology infrastructure.
  • Maximized user satisfaction by providing timely technical support and resolving issues efficiently.
  • Organized regular training sessions for staff members on the proper usage of information systems, increasing overall proficiency and productivity.
  • Reduced costs by conducting thorough evaluations of existing technology infrastructure and recommending cost-effective upgrades or replacements.
  • Evaluated employee performance against established objectives, providing feedback and opportunities for professional development in the area of information systems coordination.
  • Facilitated smooth transitions during system migrations or major software updates by planning and executing comprehensive testing procedures.
  • Streamlined communication between departments by developing a centralized database system for easy access to shared resources.
  • Safeguarded sensitive data by establishing and maintaining security protocols for information systems.
  • Collaborated with cross-functional teams to ensure seamless integration of new technologies into the organization''s workflow.
  • Boosted operational efficiency by automating manual processes using custom scripts or third-party tools.
  • Enhanced overall productivity with the development of custom software solutions tailored to specific department needs.
  • Implemented effective backup strategies to protect critical data from loss due to hardware failure or other unforeseen events.
  • Coordinated efforts to ensure compliance with relevant regulations and industry standards for information security and data management practices.
  • Promoted a culture of continuous improvement within the IT department by staying current on industry trends and best practices for information systems management.
  • Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
  • Prepared and maintained regular system assessment and evaluation documents, informing CSO of discovered faults or discrepancies in operations.
  • Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Liaised with other departments to minimize network interruptions and possible downtimes.
  • Coordinated secure system access of users to various department systems and platforms.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Oversaw development and implementation of improvements to support network operations.
  • Managed life cycle replacement of hardware and software.
  • Implemented and maintained technology and software budget.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
  • Wrote strategic business plans outlining need for departmental information technology resources.
  • Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
  • Reviewed existing technical specifications to identify and eliminate potential security flaws and weaknesses.
  • Developed clear documentation for IT policies, procedures, and training materials to facilitate knowledge sharing among team members.
  • Reviewed existing technical specifications to identify and eliminate potential security flaws and weaknesses.
  • Reviewed existing technical specifications to identify and eliminate potential security flaws and weaknesses.
  • Reviewed existing technical specifications to identify and eliminate potential security flaws and weaknesses.
  • Contributed to long-term strategic planning efforts as a key member of the IT leadership team, aligning technology initiatives with organizational goals.

Information Technology Support Specialist

City Of Little Rock
01.2006 - 12.2011
  • Investigated, diagnosed malfunctions and performed repairs on electronic equipment, including microcomputers, printers, tape and disk drives, and CRT terminals
  • Performed preventative maintenance on microcomputers, related peripherals, and other electronic equipment
  • Installed and connected wiring and cabling for computers and electronic related equipment
  • Maintained inventory of electronic components and replacement parts
  • Researched technical materials and contacted manufacturers to locate compatible replacements for specialized or obsolete component and parts
  • Designed and assembled special purpose electronic test equipment as necessary
  • Administered and maintained microcomputer operating systems; investigated system problems and developed solutions; installed and configured system hardware and software
  • Installed, configured, and investigated microcomputer application software
  • Recommended changes and upgrades for hardware and software; consulted with vendors and researched literature; developed bid specifications for purchase of equipment and software; assisted in review of bid specifications
  • Maintained inventory records of all microcomputer hardware and software; assisted in annual inventory of microcomputer equipment; maintained a library of software documentation and instruction manuals
  • Made recommendations for disposal of computer hardware; ensured computer components are accurately accounted for and disposal of old components is in compliance with City policy
  • Conducted training in use of microcomputers, software applications, peripherals, and related equipment; maintained training aids and manuals
  • Operated a City pool automobile in the performance of essential job functions
  • Collaborated closely with cross-functional teams to address technology-related challenges impacting other departments within the organization effectively.

Computer Repair Technician

ATS WARRANTY
01.2003 - 12.2006
  • Responsible for troubleshooting customer warranty & support issues via telephone
  • Repaired laptops/desktops with various in-warranty issues
  • Upgrade desktops/laptops to run current software titles
  • Install operating systems and configure for specific users
  • Resolve network connection issues with LAN/WLAN
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
  • Stayed up-to-date with industry trends and advancements in technology to provide relevant advice to customers on potential upgrades or improvements they could make to their systems.
  • Increased company revenue with upselling of additional services and products during repair consultations.
  • Enhanced customer satisfaction by providing timely and efficient computer repair services.
  • Collaborated with team members to complete complex repairs efficiently and effectively.
  • Provided remote technical support for customers, resolving issues without the need for in-person visits.
  • Wrote reports on computer statuses and maintenance jobs.
  • Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
  • Supplied end-user assistance for warranty systems via remote and on-site support.
  • Developed expertise in various operating systems, hardware components, and software applications to better serve clients'' needs.

Computer Repair Technician

Blue Titan PC
01.1999 - 12.2006
  • Designed and service custom-built computer systems
  • Diagnosed and completed repairs on new and legacy systems
  • Consulted with customers regarding technical issues
  • Maintained customer loyalty by completing warranty repairs
  • Followed-up by contacting customers to ensure satisfaction
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
  • Provided remote technical support for customers, resolving issues without the need for in-person visits.
  • Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.

Executive Assistant Manager

Walgreen's CO.
01.1994 - 12.2002
  • Accountable for all aspects of store operations
  • Responsible for interviewing & hiring employees
  • Monitored for daily & weekly profitability
  • Ensured staff follows company guidelines
  • Resolved all customer & employee complaints
  • Monitored vendors for quality control
  • Processed payroll biweekly


Education

GED -

Hamilton High School
Memphis, TN
04.1996

Skills

  • Workspace One administrator
  • VMWARE VDI Administrator
  • Exchange administrator
  • BlackBoard administration
  • Netmotion administrator
  • VMWare
  • Windows 10/11
  • Laserfische
  • Server 2019
  • Project Management
  • Report Preparation
  • Written Correspondence
  • Customer Service
  • Professional Pubs
  • Team Collaboration and Leadership
  • Analytical Thinking
  • Documentation And Reporting

Timeline

Mobile Device Analyst

City Of Little Rock
02.2021 - Current

Network Analyst

Little Rock Information Technology Department
01.2020 - 02.2021

Network Coordinator-senior

Little Rock Information Technology Department
01.2017 - 12.2020

Information Systems Coordinator

Little Rock Police Department
01.2011 - 12.2017

Information Technology Support Specialist

City Of Little Rock
01.2006 - 12.2011

Computer Repair Technician

ATS WARRANTY
01.2003 - 12.2006

Computer Repair Technician

Blue Titan PC
01.1999 - 12.2006

Executive Assistant Manager

Walgreen's CO.
01.1994 - 12.2002

GED -

Hamilton High School

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Teris McClay Sr.Information Technology