Terisha Casey
Newark,OH
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at JPMorgan Chase in managing client relationships and enhancing customer satisfaction. Proven ability to collaborate effectively with teams, ensuring high-quality service and operational efficiency. Skilled in data management and customer service, consistently striving for excellence in all interactions.
Overview
28
28
years of professional experience
Work History
PCB
JPMorgan Chase
Pataskala, OH
04.2004 - Current
- Share the value of Chase Private client with clients that may be or are eligible.
- Actively manage a book of business by keeping in touch with assigned clients assuring they receive the best products and services to meet their financial needs.
- Partner with specialists to connect customers to experts to help meet their individual financial needs
- Strive to maintain high overall customer survey scores by actively being kind courteous and professional.
Pharmacy Technician
Kroger Pharmacy
Hebron, OH
10.2003 - 04.2004
- Assists pharmacist by processing prescriptions, managing inventory.
- Handle customer service questions and concerns ( insurance questions, prescription fills, etc)
- Imputing data entry for logging incoming script delivery
Proof Operator
Park National Bank
Newark, OH
06.2000 - 10.2003
- Operated proofing equipment to ensure accuracy of financial documents.
- Reviewed and verified data entries for consistency and compliance with standards.
- Collaborated with team members to enhance workflow efficiency and reduce errors.
Restaurant Busser
Miller’s Essenplatz
Newark, OH
05.1998 - 06.2000
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers with table settings and refilling beverages promptly.
- Efficiently cleared and reset tables to ensure timely service during peak hours.
- Collaborated with kitchen staff to manage dishware and utensils effectively.
Education
Associate of Applied Business - Business Management
Central Ohio Technical College
Newark, OH06.2005
High School Diploma -
Licking Valley High
Newark, OH2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
PCB
JPMorgan Chase
04.2004 - Current
Pharmacy Technician
Kroger Pharmacy
10.2003 - 04.2004
Proof Operator
Park National Bank
06.2000 - 10.2003
Restaurant Busser
Miller’s Essenplatz
05.1998 - 06.2000
Associate of Applied Business - Business Management
Central Ohio Technical College
High School Diploma -
Licking Valley High