Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terius Pollard

Oklahoma City,OK

Summary

Dynamic professional with a proven track record in business management and personal training, including a successful tenure at Nil Management. Skilled in fostering strong relationships and delivering exceptional customer service, highlighted by effective team collaboration and leadership. Expertise in transportation regulations and organizational skills ensures operational excellence and efficiency.

Overview

7
7
years of professional experience

Work History

Brand Ambassador

Nil Management
11.2024 - Current
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Maintained clean, organized and professional work environment.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product information with confidence and educated consumers about company.
  • Showed understanding of customer's personal style and preferences when offering product advice.

Business Owner

Self Employed
04.2021 - Current
  • Worked with sales team to pinpoint new business prospects and enlarge client network.
  • Managed high volume of daily shipments, ensuring timely delivery and customer satisfaction.
  • Established efficient processes for tracking shipments, improving transparency throughout the supply chain.
  • Evaluated carrier performance regularly, ensuring consistent adherence to service level agreements.
  • Developed strong relationships with carriers and shippers, leading to increased business opportunities.
  • Maintained detailed records of transactions, facilitating accurate invoicing and financial reporting.

Personal Trainer

04.2021 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Educated clients on importance of proper nutrition to reach fitness objectives.

Owner/Operator Truck Driver

03.2021 - Current
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.

Work Study Student

03.2021 - Current
  • Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role.
  • Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.

Small Business Owner

Owner of T&L Cleaning Services
03.2021 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
  • Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
  • Negotiated favorable contracts with external service providers, ensuring high-quality services at competitive rates.


Student Athlete in Recovery

N/A
10.2020 - Current
  • Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
  • Attended all practices, meetings, and workouts on time.
  • Developed strong mental focus and discipline through consistent participation in meditation or visualization exercises before competitions.
  • Strengthened athletic skills through focused training sessions and regular practice.
  • Participated in community service projects connected to the athletics program, demonstrating commitment to social responsibility and character development.
  • Cultivated strong relationships with fellow students, faculty members, coaches, administrators, alumni, and community stakeholders.
  • Contributed to the team''s overall success by consistently maintaining a high level of physical fitness and competitive spirit.

Camp Counselor, Summer Sports

Impact Athletes
12.2017 - 12.2020


  • Coordinated with other staff members to address any issues related to camper behavior or activity participation effectively.
  • Facilitated physical fitness sessions that complemented sport-specific training objectives while promoting overall health benefits.
  • Led group discussions on topics related to sportsmanship, self-discipline, goal setting, motivation, communication skills within the context of athletics participation at camp.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of sports coaching and youth development.
  • Enhanced camper experience by planning and implementing a variety of sports activities.
  • Communicated regularly with parents regarding their child''s progression within athletic programs, providing updates and addressing any concerns.
  • Collaborated with fellow counselors to create diverse and engaging sports programming for all skill levels.
  • Promoted teamwork and sportsmanship among campers while leading competitive games and team-building exercises.
  • Supported camp administrators in tracking progress and providing feedback on camper performance throughout the season.

Education

No Degree -

University of Central Oklahoma
Edmond, OK
05.2028

High School Diploma -

Star Spencer High School
Spencer, OK
03.2020

Skills

  • Customer service
  • Effective communicator
  • Exceptional communication
  • Customer engagement
  • Team leadership qualities
  • Relationship builder
  • Customer relationship building
  • Adaptable personality

Timeline

Brand Ambassador

Nil Management
11.2024 - Current

Business Owner

Self Employed
04.2021 - Current

Personal Trainer

04.2021 - Current

Owner/Operator Truck Driver

03.2021 - Current

Work Study Student

03.2021 - Current

Small Business Owner

Owner of T&L Cleaning Services
03.2021 - Current

Student Athlete in Recovery

N/A
10.2020 - Current

Camp Counselor, Summer Sports

Impact Athletes
12.2017 - 12.2020

No Degree -

University of Central Oklahoma

High School Diploma -

Star Spencer High School

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Terius Pollard