TERJE VAN SCHAIK
Loxahatchee,USA
Summary
Resourceful and detail-oriented professional with extensive experience in communication, event management, client support, and organizational operations. Strong background in scheduling, data tracking, community engagement, and multi-department collaboration. Proven ability to create seamless events, manage digital communication channels, and support academic and administrative operations. Seeking to contribute these strengths to the Wilkes Honors College as an Academic Support Services personnel.
Overview
35
35
years of professional experience
Work History
Team Lead & Operations
Senior Transit Solution
01.2023 - Current
- Organize and manage client projects, maintaining timelines.
- Support team operations, client requests, and communications.
Secretary & Event Planner
Estonian National Association of South Florida
01.2002 - Current
- Plan and execute large-scale cultural and community events, including hiring performers, speakers, and government officials' visits.
- Budgeting and ticket sales.
- Manage event logistics, financial documentation, schedules, and post-event communication.
- Produce communications, newsletters, digital announcements, and social media content, and create event fliers using Canva.
- Maintain archival records and document member achievements and participation.
Client Service Specialist & Executive Assistant
Aquaox /Greenspeed LLC
01.2018 - 01.2023
- Planned and executed projects.
- Oversaw communication channels, responding to inquiries and ensuring timely follow-up.
- Coordinated schedules, meetings, travel, and administrative tasks for leadership.
- Maintained databases, tracked customer interactions, and documented performance metrics.
- Created marketing materials and maintained the company's social media using Canva.
Senior Cabin Crew
Estonian Air
01.1999 - 01.2015
- Delivered high-level customer service to diverse international travelers while ensuring safety and regulatory compliance.
- Served as lead cabin crew member, coordinating teams, delegating duties, and overseeing flight operations.
- Communicated with crew, pilots, and ground staff to ensure smooth operations.
- Managed in-flight crises, solved passenger issues, and maintained professionalism.
- Trained and mentored junior crew in service protocols and safety standards.
Personal Assistant
Varvid LLC
01.1996 - 01.1997
- Managed calendars, prepared meeting materials, and maintained organized documentation.
- Coordinated travel, scheduling, and office operations.
- Assisted with project files, data organization, and communication with partners.
- Managed daily operations, inventory, and customer service.
- Ensured regulatory compliance and accurate financial handling.
Bar tender
Kiigemäe LLC
01.1991 - 01.1993
Education
Bachelor of Arts - Ministry
Palm Beach Atlantic University
West Palm Beach, FL05.2022
Associate of Applied Science - Service Management
Estonian Entrepreneurship University
06.2005
High School Diploma -
Karksi-Nuia High School
01.1991
Skills
- Social media management
- Content creation
- Stakeholder communication
- Email management
- Web content updates
- Full-cycle event planning
- Vendor coordination
- Logistics
- Budgeting
- Purchase requisitions
- Invoicing
- Expense tracking
- Community events
- Calendar management
- Event publicity
- Database entry
- Meeting agenda preparation
- Meeting minutes taking
- Timekeeping reminders
- Staff coordination
- Critical thinking
- Problem resolution
- Multitasking
- Interpersonal communication
- Reliability
- Trustworthiness
- Organization
- Analytical skills
- Attention to detail
- Customer focus
- Relationship building
- Time management
Languages
English
Estonian
Russian
Affiliations Honors
- Board Member, Estonian American National Council, 01/01/17, Present
- Board Member & Secretary, Estonian National Association of South Florida
- Member, Maritime Hotel Association
- Certificate of Appreciation, Johnston Health
- Annual Supporter, Johnston Health Cancer Foundation
- Volunteer & Partner, Community of Hope
Core Skills
Social media management (Facebook, Instagram, LinkedIn), Content creation, Stakeholder communication, Email management and inquiry response, Web content updates, Full-cycle event planning, Vendor coordination, logistics, and budgeting, Purchase requisitions, invoicing, and expense tracking, Community events, Calendar management and event publicity, Database entry and accuracy, Meeting agenda preparation, meeting minutes taking, Timekeeping reminders, staff coordination, Critical thinking & problem resolution, Multitasking in dynamic environments, Strong interpersonal communication, Reliable, trustworthy, organized, Analytical and detail-oriented
Timeline
Team Lead & Operations
Senior Transit Solution
01.2023 - Current
Client Service Specialist & Executive Assistant
Aquaox /Greenspeed LLC
01.2018 - 01.2023
Secretary & Event Planner
Estonian National Association of South Florida
01.2002 - Current
Senior Cabin Crew
Estonian Air
01.1999 - 01.2015
Personal Assistant
Varvid LLC
01.1996 - 01.1997
Bar tender
Kiigemäe LLC
01.1991 - 01.1993
Associate of Applied Science - Service Management
Estonian Entrepreneurship University
High School Diploma -
Karksi-Nuia High School
Bachelor of Arts - Ministry
Palm Beach Atlantic University