Termond Smiley
Jackson,MS
Summary
Dynamic professional with a strong work ethic and OSHA certification, recognized for enhancing customer engagement at XYZ Retail. Proven ability in problem-solving and teamwork, effectively managing shipping and receiving operations. A fast learner committed to delivering exceptional service and building lasting relationships with clients.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Machine Operator
Waste Management
02.2020 - 01.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Driver
Washington Auto
02.2018 - 02.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Loader
United Parcel Service, UPS
12.2015 - 01.2018
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Numbers pounds on conveyor belts to transport items.
Customer Service Training
West Jackson CDC Youth Build Program
11.2014 - 12.2015
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Construction Worker
Birdsong Construction
01.2024 - 07.2025
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Education
GED -
West Jackson Youth Build Program
Jackson, MS12.2015
Jim Hill High School
Jackson, MS05.2015
Skills
- OSHA certification
- CPR and first aid certification
- Customer service training
- Teamwork and collaboration
- Problem-solving
- Fast learner
- Strong work ethic
- Machinery operation
- Computer skills
- Shipping and receiving
- Customer service
- Valid Driver's license
- Teamwork
- Retail sales
- Customer assistance
- Time management
- Cash handling
- Customer engagement
- Relationship building
- Stocking and receiving
Certification
OSHA Certified
CPR and First Aid Certification
Forklift Certificate
Timeline
Construction Worker
Birdsong Construction
01.2024 - 07.2025
Machine Operator
Waste Management
02.2020 - 01.2024
Driver
Washington Auto
02.2018 - 02.2022
Loader
United Parcel Service, UPS
12.2015 - 01.2018
Customer Service Training
West Jackson CDC Youth Build Program
11.2014 - 12.2015
GED -
West Jackson Youth Build Program
Jim Hill High School
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