TEROSHA MUMFORD
NORFOLK,VA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. Certified in [Area of certification]. Compassionate [Job Title] with 10 years of [Type] experience. Expert in [Type] treatments with dedication to specialized patient care. Proven history of taking initiative to provide [Type] treatments and employ [Area of expertise] knowledge. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
CNA
SERENITY HOME HEALTH
CHESAPEAKE, VA
04.2018 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
PCA
HAND AND HEART
VA BEACH, VA
06.2016 - 04.2018
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Scheduled and accompanied clients to medical appointments.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Material Management Specialist
CHKD
Norfolk, VA
05.2015 - 11.2017
- Compiled and maintained important records such as [Type], [Type] and [Type] data using [Software].
- Maintained effective and on-schedule delivery of [Type] and [Type] packages, identifying and selecting optimal shipping methods to meet targets.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Operated [Type] and [Type] equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
Canvassing Recruiter
SEIU
Baltimore, MD
02.2014 - 01.2015
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Studied job descriptions and qualifications to determine applicant requirements.
- Verified applicant references and employment details.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
ROOM INSPECTOR /Supervisor
Days Inn Hotel
VA BEACH, VA
06.2011 - 09.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Achieved results by working with staff to meet established targets.
- Organized contests and established goals to optimize productivity and improve employee morale.
- Interviewed, hired and trained new employees for production positions.
- Identified individual employee's unique work styles and adapted management methods.
- Coordinated employee schedules to keep pace with business needs and meet company demands.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Housekeeping Room Attendant
LaQuinta Inn & Suits
VA BEACH, VA
07.2011 - 03.2012
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used [Software] to update status of each guest room and record maintenance needs.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Performed rotation cleaning by steam cleaning carpets and draperies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Education
GED -
Norview High School
Norfolk, VA 05.2001 -
PCA CERTIFICATE - Personal Services
FOCUS CENTER
Norfolk, VA 12.2016 - 01.2017
CNA CERTIFICATION - CERTIFIED NURSING ASSISTANCE
TRAINING SOLUTIONS
Norfolk, VA 04.2018 - 06.2018
Associate of Science - Social Sciences
Tidewater Community College
Norfolk, VA 11.2018 - Current
CMA - CLINICAL MEDICAL ASSISTANCE
Norfolk State University
VA BEACH 08.2017 - 01.2019
Skills
Measuring bodily fluids
Responding to emergencies
Dementia and Alzheimer's knowledge
Medical office administration
Recording vital signs
Feeding assistance expert
Direct Patient Care
Compassionate caregiver
Trustworthy companion
Complaint resolution
Sales expertise
Report preparation
Route dispatch
Creative problem solving
Staff education and training
Office administration
Customer/Client relations
Documentation and reporting
Multi-line Telephone Systems
Administrative support
Scheduling
Call forwarding
Sorting and labeling
Strategic planning
Meeting scheduling
Mail handling
Time management
Mail sorting
Written Communication
Multitasking Abilities
Flexible and Adaptable
Active Listening
Self-Motivated
Affiliations
DIGGS TOWN TENANT MANAGMENT, BOYS AND GIRLS CLUB,WOMEN IN CRISIS, UNION MISSION.
Certification
CNA - Certified Nurse Assistant
Timeline
Associate of Science - Social Sciences
Tidewater Community College
11.2018 - Current
CNA
SERENITY HOME HEALTH
04.2018 - Current
CNA CERTIFICATION - CERTIFIED NURSING ASSISTANCE
TRAINING SOLUTIONS
04.2018 - 06.2018
CMA - CLINICAL MEDICAL ASSISTANCE
Norfolk State University
08.2017 - 01.2019
PCA CERTIFICATE - Personal Services
FOCUS CENTER
12.2016 - 01.2017
PCA
HAND AND HEART
06.2016 - 04.2018
Material Management Specialist
CHKD
05.2015 - 11.2017
Canvassing Recruiter
SEIU
02.2014 - 01.2015
Housekeeping Room Attendant
LaQuinta Inn & Suits
07.2011 - 03.2012
ROOM INSPECTOR /Supervisor
Days Inn Hotel
06.2011 - 09.2014
GED -
Norview High School
05.2001 -