Terra Behe
Franklin,PA
Summary
Dynamic Clinical Assistant with proven expertise at Seneca Medical Center in patient scheduling and diagnostic testing. Adept at managing medical records and fostering effective communication with patients. Recognized for enhancing patient satisfaction through attentive care and efficient specimen collection, ensuring a seamless clinical experience.
Overview
19
19
years of professional experience
Work History
Clinical Assistant/Front Desk Receptionist
Seneca Medical Center
Clintonville, PA
07.2018 - Current
- Assisted in scheduling appointments for patients in a timely manner.
- Ordered diagnostic tests when needed by physician.
- Reviewed patient charts prior to appointments to ensure accuracy of information.
- Performed laboratory procedures such as urinalysis, hematology, and microbiology tests.
- Answered phones and responded to inquiries from patients or family members.
- Assisted in the preparation of patients for examinations and treatments.
- Managed patient records, including medical history and test results.
- Collected specimens from patients for lab testing.
- Ensured that all clinical areas were clean, sanitary, and well organized at all times.
- Assisted physicians with minor surgical procedures.
- Provided education to patients on health topics and preventive care measures.
- Scheduled appointments for patients via phone and in person.
- Scanning all patients' medical documents into their charts.
- Reconcile end-of-the-day cash out.
- Confirm next day appointments and verify insurance's.
- Reach out to patients who did not show up the day before.
- Perform pre-employment, random, post-accident drug screens.
- Perform EKG's, Blood drawls, In office hba1c, vision test.
- workers care- Dot physicals, workers comp injuries, pre employment physicals.
Waitress
kings family Restaurant
Reno, PA
06.2006 - 01.2017
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Checked back with customers throughout meal service to ensure satisfaction.
- Provided accurate change for cash transactions using a cash register system.
- Processed payments accurately using cash registers or POS systems.
- Organized take-out orders efficiently according to customer requests.
- Replenished beverages when necessary.
- Took orders for food and drinks and delivered them to guests.
- Developed positive relationships with regular customers through friendly conversation.
- Prepared checks accurately and processed payments promptly.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Greeted customers and provided menus.
Education
High School Diploma -
Clarion University of Pennsylvania
Oil City, PASkills
- Patient scheduling
- Diagnostic testing
- Medical record management
- Problem solving
- Communication skills
- Specimen collection
- Clinical assistance
Timeline
Clinical Assistant/Front Desk Receptionist
Seneca Medical Center
07.2018 - Current
Waitress
kings family Restaurant
06.2006 - 01.2017
High School Diploma -
Clarion University of Pennsylvania
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