Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Terra Bural

Amarillo,TX

Summary

Professional Health Technician with extensive experience delivering diverse patient services. Collaborated effectively with Audiologist and Hearing Instrument Specialist to enhance patient care quality. Committed to providing compassionate support in all aspects of patient treatment.

Overview

20
20
years of professional experience

Work History

Hearing Health Technician (Hearing Health Tech)

Livingston Hearing Aid Ctr
Amarillo, TX
01.2013 - 01.2025
  • Managed patient scheduling and verified insurance to ensure operational efficiency.
  • Collaborated with team members to ensure quality patient care and support.
  • Educated patients on hearing aid usage and maintenance protocols.
  • Answered phones and took payments, enhancing customer service experience.
  • Assisted clinicians by processing repairs and completing necessary paperwork.
  • Conducted interviews for new hires, contributing to team growth.
  • Led in-office training sessions to improve staff performance.
  • Completed chart notes and invoiced contracts for accurate record-keeping.
  • Performed daily payment closing and managed weekly inventory of supplies.
  • Checked in, cleaned, and repaired hearing aids to maintain quality standards.

Admin Assistant

Grizzle Heating and Air
Canyon, TX
01.2009 - 02.2012
  • Managed client scheduling and coordinated driver dispatch for optimal service delivery.
  • Supported communication between technicians and customers effectively.
  • Managed scheduling and coordination of HVAC service appointments.
  • Collected payments efficiently to maintain financial accuracy and integrity.
  • Filed charts systematically to ensure compliance with record-keeping standards.
  • Responded to incoming calls, addressing client inquiries promptly and professionally.

Administration Assistant

Affiliated Foods
06.2005 - 10.2008
  • Managed phone inquiries to ensure efficient communication with clients.
  • Checked in truck drivers to maintain timely logistics operations.
  • Calculated potato tonnage accurately for inventory management.
  • Utilized Microsoft and Excel programs to enhance data organization.
  • Maintained orderly filing systems for easy access to documents.
  • Assisted floral department with daily operations and customer service needs.

Education

High School Diploma -

Randall High School
Amarillo, TX

Skills

  • Patient scheduling and inventory management
  • Hearing aid management
  • Insurance verification
  • Customer relationship management
  • Payment processing
  • Team collaboration
  • Effective communication
  • Attention to detail

Accomplishments

  • 2018 Employee of the year Service Award
  • 2023 Service Recognition Award
  • 2024 Service Recognition Award

References

Hunter Gerhart: Director of Audiology

Phone: 214-435-7252

Email: Hunter.Gerhart@lhac.com

Hillary Taylor: Doctor of Audiology

Phone: 806-438-1466

Email: Hillary.Taylor@lhac.com

Timeline

Hearing Health Technician (Hearing Health Tech)

Livingston Hearing Aid Ctr
01.2013 - 01.2025

Admin Assistant

Grizzle Heating and Air
01.2009 - 02.2012

Administration Assistant

Affiliated Foods
06.2005 - 10.2008

High School Diploma -

Randall High School

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