Terra Gibson

• Hired and directed team to achieve daily and long-term operations and business goals.
• Worked closely with organizational leadership and board of directors to strategically affect operational direction.
• Managed daily operations while overseeing multiple team members in various locations to foster increased productivity.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Delegated assignments based on plans, project needs and knowledge of individual team members.
• Provided documentation of processes to comply with regulations and company policies.
• Developed impactful and strategic partnerships with clients to drive business development.
• Established performance goals for each direct eport and provided feedback on methods for reaching those milestones.
• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
• Focused team on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
• Worked with team leaders to arrange schedules based on production requirements and available resources.
• Trained and managed team .
• Made recommendations for changes in funding process and policies based on data and judgment.
• Assisted company executives during decision-making process by compiling daily reports to suggest corrective action. Utilizing both Power BI and Tableu reporting tools.
• [Number] sites.

• Reviewed and validated details of loan applications and closing documentation.
• Conducted pre-funding and funding activities
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Collaborated with team members to achieve target results.

Flushed pipeline of remaining MB loans, only remaining individual from all the areas I lead, VOE, MI, Flood, Funding, performed all various tasks needed including fraud alerts, verification of employment, funding..etc

Managed multiple teams, VOE, Funding, processing assistance center and flood review.

prepared closing documents

prepared closing documents and communicated with borrowers directly

• Monitored proper execution and form of clients and adjusted positions to improve results and safety.
• Cultivated positive relationships with participants by interacting with group during fitness classes.
• Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
• Promoted safe and interactive environment for club clients and members.
• Designed specific workout systems for individual clients based on performance ability.
• Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
• Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
• Trained clients during strength training, cardio vascular exercise and stretching.
• Created inspirational physical training initiatives to foster healthy lifestyle decisions.
• Developed organization systems for personal fitness plans, records and contracts.
• Explained exercise modifications and contraindicated movements to participants with history of injury.

• Conducted interviews with key business users to collect information on business processes and user requirements.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.