Terra Guillory
Lake Charles,LA
Summary
To utilize my training and experience to the best of my ability. To provide team work and help improve; myself, co-workers, and companies needs.
Overview
20
20
years of professional experience
Work History
Ophthalmic Technician
The Eye Clinic
01.2018 - Current
- Customer/Patient Service
- Lead my team daily to provide services
- Document patient finding
- Coach and train other technicians
- Document all discussions with patients
- Organize charting
- Assist with quoting of material and procedure
- Clear communication with team
Customer Service Manager
Krogers
01.2011 - 01.2018
- Managing over 25 employees at 3 different locations
- Planning and organizing weekly schedules
- Leading/coaching team to reach goals weekly by 50%
- Help achieve over $1m in sales first week on sales floor
- Responsible for all cash incoming for over 10 registers
Office Manager/Personal Assistant
CJ Tech Services, LLC
01.2008 - 01.2010
- Accounts Receivable/Payable
- Managed/Assigned all service calls
- Recorded all incoming and outgoing materials
- Communicated with all sales representatives
Clerk
Letterman’s Blue Print & Supply Company
01.2004 - 01.2008
- Sales of all printing materials
- Blue Prints/Spec Books
- Reproduction of oversize documents
- Accounts receivable
Education
Undergraduate
McNeese State University
Lake Charles, LAPhlebotomy Tech - Phlebotomy
Academy of Acadiana
Lake Charles, LA11.2011
Diploma -
LaGrange High School
Lake Charles, LA05.2004
Skills
- Microsoft Office Word
- Microsoft Office Excel
- Customer Service
- Team Building
- Quickbooks
- Organization
- Communication
Timeline
Ophthalmic Technician
The Eye Clinic
01.2018 - Current
Customer Service Manager
Krogers
01.2011 - 01.2018
Office Manager/Personal Assistant
CJ Tech Services, LLC
01.2008 - 01.2010
Clerk
Letterman’s Blue Print & Supply Company
01.2004 - 01.2008
Undergraduate
McNeese State University
Phlebotomy Tech - Phlebotomy
Academy of Acadiana
Diploma -
LaGrange High School