Terra Hansen
Lakewood,Co
Summary
Enthusiastic individual with a strong adaptability to various tasks, excelling in different environments. Focused on exceptional customer service and effective time management, contributing positively to any team dynamic. Responsible and self-motivated adult with exceptional multitasking abilities, able to handle multiple responsibilities simultaneously. Eager to secure employment with a reputable company and contribute skills and dedication to its success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Grocery Associate & Lead Receiver
Whole Foods
11.2020 - Current
- Directed operations for a Receiving team consisting of 3 to 4 employees.
- Developed and recruited new Store Receivers.
- Strengthened partnerships to ensure effective vendor communications.
- Handled precise documentation and management of product inflows.
- Performed precise and efficient data input across multiple platforms.
- Conducted monthly and quarterly inventory reviews to ensure accurate stock levels.
- Managed waste disposal services in the store.
- Facilitated knowledge transfer sessions focusing on operational efficiency and hazard prevention.
- Regulate temperature levels for product integrity.
- Attend monthly store meetings
- Receive pallets from freight and tear down to according asile
- Throw merchandise to shelves
- Assist in display setup & resets
- Managed removal of out-of-stock and oversold inventory.
- Check store cooler Temps are in line with policy
- Store buyer backup
Kennel Technician
Rocky Mountain Feline Rescue
04.2018 - 06.2020
- Supported animal health by keeping all areas clean, neat and properly sanitized
- Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns
- Collected and documented animal information such as weight, size, physical condition and food intake
- Provided direct care for animal patients in post-operative recovery
- Laundry duties including bedding, dishes and sanitizing all toys
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals
- Ordered, unloaded and organized supplies and product inventory to maximize team efficiency
Adoption Counselor
Rocky Mountain Feline Rescue
06.2019 - 03.2020
- Provided tours to introduce and showcase our felines and their personalities to their potential adopter(s)
- Coordinated between various entities to manage cases
- Conducted adoption interviews with adopter(s) to assess situations, capabilities and problems
- Discussed any current or past medical, behavioral or dietary conditions their feline may possess
- Daily appointment setting via phone or email
- Cash handling and reconciliation
- Supervised team of 20+ volunteers, including court ordered community service delivering in-depth training and mentoring and supervision
- Identified appropriate community resources and provided referrals for services
- Worked with local news stations to promote feline adoptions
Office Manager/Lead Bookkeeper
Rocky Mountain Computer
03.2005 - 05.2015
- Managed daily operations within the office by supporting continuous delivery of excellent services
- Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions
- Supervised office with 4 employees, consistently cultivating productive and positive work atmosphere
- Trained and mentored staff members in company policies, daily task execution and industry best practices
- Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes
- Liaised with customers, addressed inquiries, handled meeting requests, dispatching and answered billing questions to provide outstanding customer care
- Maintained office supply inventory by checking stock and ordering new supplies as needed
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current
- Handled supply purchases and inventory management for office operations and equipment maintenance
- Oversaw all bookkeeping, data entry and administrative duties regarding billing and accounts receivable, payroll and quarterly/annual taxes
Education
GED -
Eaglecrest High School
01.2000
Skills
- Friendly & Outgoing
- Customer service oriented
- Keeping deadlines
- Organization
- Time Management
- Communication
- Team Player
- Quickbooks
- Payroll
- Sales Tax
Certification
Quickbooks
Timeline
Grocery Associate & Lead Receiver
Whole Foods
11.2020 - Current
Adoption Counselor
Rocky Mountain Feline Rescue
06.2019 - 03.2020
Kennel Technician
Rocky Mountain Feline Rescue
04.2018 - 06.2020
Office Manager/Lead Bookkeeper
Rocky Mountain Computer
03.2005 - 05.2015
GED -
Eaglecrest High School
Similar Profiles
Dylan Michael ThompsonDylan Michael Thompson
Seafood Team Member at Whole FoodsSeafood Team Member at Whole Foods
Olivia WalkerOlivia Walker
TEAM MEMBER/IN-STORE SHOPPER at Whole FoodsTEAM MEMBER/IN-STORE SHOPPER at Whole Foods
Alison LopezAlison Lopez
Prepared Foods Team Member at Whole FoodsPrepared Foods Team Member at Whole Foods