Summary
Overview
Work History
Skills
Additional Information
Certification
Timeline
Interests
Generic
Terra Huerta

Terra Huerta

Oxnard,CA

Summary

Focused project manager bringing 16 years of developing continuous improvements throughout planning and implementation phases of projects. Demonstrated history of establishing and enforcing adherence to standards of excellence in IT areas of Application and Cyber-security with an emphasis on business process optimization. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

Director of IT/IS - USA

ODU-USA, Inc.
Camarillo, CA
07.2023 - 03.2024
  • Head Project Manager for SAP ERP and CRM implementation for North America that included 4 divisions in 2 countries. Managed and mentored a project team of 60 Process Owners and Key Users with 10 US and International Stakeholders.
  • Led the IT team projects for a facility move that included Supply Chain, Finance, HR, Warehouse and Logistics teams. Managed 6 external consulting companys' tasks for building, infrastructure, and security plans.
  • Provided guidance and support to Warehouse and Logistics teams to introduce a new Warehouse Management software and physical redesign of the warehouse inventory in a new facility.
  • Collaborated with senior leadership to set long-term objectives for the company that included International projects proposed by company's HQ in Germany. Successfully completed a total of 15 North American IT/IS projects in 2023 under Applications, Infrastructure and Cyber-security.
  • Managed budgeting and financial planning processes for the organization's IT and process improvement projects. Ensured that all financial data was visible to stakeholders at any time through the use of an internal Intranet system and project plans posted to shared locations.
  • Conducted regular meetings with department heads to review progress on strategic initiatives on a weekly basis.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Prepared presentations summarizing key developments within IT/IS at the Board of Director's level (annually), Executive level (weekly), International level (bi-weekly).

Manager of IT/IS

ODU-USA, Inc
Camarillo, CA
01.2023 - 06.2023
  • Managed the launch of new software implementations for automated tax calculation and credit card charging integrated with ERP systems and webstore that exceeded ROI expectations on process improvement and end user acceptance.
  • Collaborate with external consultants to hit major milestones required for Military industry compliance (CMMC and NIST 800-171 requirements) including a corporate Gap Analysis and creation of a POA&M (Plan of Action and Milestones).
  • Executed the launch of a new end-user help desk platform for 2 USA divisions with 15 Stakeholders, 20 Key Users and 200 end users.
  • Integrate EDI functionality for Purchasing and Customer Service teams with the assistance of an external consulting company.

IT/IS Project Manager

ODU-USA, Inc
Camarillo, CA
05.2020 - 12.2022
  • Implemented initial use of MRP system across multi-division teams to increase efficiency and data integrity for on-time delivery and available to promise inventory calculations
  • Developed Disaster Recovery and Business Continuity plans that minimized recovery time and decreased potential delays in Sales, Operations, Manufacturing and Logistics areas. Successful use of these plans were shown to mobilize 2 US divisions during the Covid 19 outbreak.
  • Created documentation on IT Infrastructure to aid in security control implementation required for medical industry compliance.

Systems Development Manager

ODU-USA, Inc
Camarillo, CA
11.2013 - 04.2020
  • Partnered with business stakeholders to successfully launch Microsoft Dynamics CRM program. Acted as the POC between Microsoft consultants and CRM Project Manager.
  • Led the IT team in launching the company's first B2C webstore that included integrations with external credit card processing and tax calculation software along with full integration with a shipping carrier (UPS).
  • Spearheaded the implementation of a Global Intranet system for 2 US divisions that included US- specific customizations, end user training and acceptance testing for a total of 150 users.
  • Managed and lead meetings with user community for prioritization of new and existing projects by implementation of definitive standard processes to optimize for efficiency and prioritization backlogs of project work through the gathering of User Stories in an Agile framework.
  • Translated projects into ROI and business cost-benefit by value rating user stories and epics to allow clearly defined communication of risks and issues to the development team and stakeholders.
  • Ensured that current work Instructions and Business Process Flows are updated accordingly as a result of a project launch or process change.

Sales Order Processing Supervisor

ODU-USA, Inc
Camarillo, CA
11.2007 - 10.2013
  • Built, trained, and supervised 10 person sales order processing specialist team. Including but not limited to sales order creation, updates, and cancellations.
  • Addressed and corrected sales processing workflow impediments including unforeseen issues through an active risk management program and thoughtful contingency planning
  • Collaborated with Accounts Receivable to determine hold and release status for customers and assist in attempts to capture past-due payments
  • Developed a paperless system to organize customer information in our ERP system
  • Served as cross-functional department resource in year-end audits on all sales orders, invoices, and account reconciliation.

Skills

  • Agile Methodology for project management
  • Microsoft Dynamics GP ERP (Sales, Finance, Purchasing, Manufacturing)
  • Microsoft Dynamics CRM (administration, customization, integration, and end user training
  • SAP R/3 ERP and CRM migration planning
  • Concur and WellsOne reimbursement software
  • AvaTax Tax Calculation software integrations
  • EDI integrations and implementations
  • Military Cyber-security programs (NIST 800-171 and CMMC Level 2)
  • HR and payroll software integration and implementation (Paychex and UKG)
  • Warehouse Management System implementation and optimization
  • Year-end closure and audit process completion

Additional Information

  • Scrum Alliance Member
  • Cheerleading Coach (St. Anthony Catholic School) - 09/2022 - June/2023
  • Employee of the Quarter (01/2022 - 03/2022) ODU-USA, Inc.

Certification

  • Advanced Scrum Master - 2018
  • Scrum Product Owner -2017
  • Leadership and Management Skills for Women - 2019

Timeline

Director of IT/IS - USA

ODU-USA, Inc.
07.2023 - 03.2024

Manager of IT/IS

ODU-USA, Inc
01.2023 - 06.2023

IT/IS Project Manager

ODU-USA, Inc
05.2020 - 12.2022

Systems Development Manager

ODU-USA, Inc
11.2013 - 04.2020

Sales Order Processing Supervisor

ODU-USA, Inc
11.2007 - 10.2013

Some College (No Degree) -

Cabrillo College

Interests

Quality time with my husband, children and dogs (preferably at the beach).

Food and wine, travel, history, sports, being outdoors, and gardening. 

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Terra Huerta