Terra Lane
Fernley,NV
Summary
High-performing, professional Sr marketer with 25 years of healthcare experience in the field, hospital and medical office settings. Solid clinical, utilization review and case management experience within a managed care environment. Enthusiastic with excellent people skills and dedicated work ethic. Demonstrated competency throughout my many years of health care experience working in multiple areas of the medical field.
Overview
26
26
years of professional experience
1
1
Certification
Work History
RMA/RPT – Clinic Lead (supervisor)
NKDHC
05.2023 - Current
- Lead medical assistant- rooming patients and collecting subjective data, Administering injections, data input, and triage care
- Monitor day to day operations to ensure a smooth clinic day
Sr Admissions Counselor
Infinity Hosoice of Reno
Reno, NV
11.2021 - Current
- Implemented data-driven strategies to identify trends in applicant demographics, optimizing outreach efforts for maximum impact.
- Assisted in developing annual enrollment goals based on strategic initiatives, contributing to consistent growth in patient numbers year over year.
- Organized and executed successful I services, fairs, open houses, and information sessions to attract a diverse pool of accounts.
FA-Secretary
Fresenius Kidney Care
06.2019 - Current
- Secretary for 4 clinics
- Dialysis concierge/Admit coordinator
- Work closely with nephrology group and hospital patients to assist in the transition to dialysis
CNA
Renown Regional Medical Center
01.2018 - 05.2018
- All duties associated with a Certified Nurse Assistant, including but not limited to, activities of daily living, vital signs and precise documentation
Unit secretary
South Lyon Medical Center
09.2016 - 10.2017
- Registration of emergency room patients, insurance verification and authorization, triaging patients, direct communication with nurses and physicians, admissions and transfers and communication with emergency medical staff including paramedics and care flight
Clinic supervisor and dialysis case manager
Sierra Nevada Nephrology Consultants
04.2007 - 12.2015
- Responsible for the supervision of all staff and daily operations
- Updated, maintained and implemented policies and procedures
- Responsible for clinic research blood draws within the clinic
- Responsible for administering and keeping Physician's immunizations up to date for credentialing purposes
- Fill in for every position when short staffed
- Case manage all patients with Chronic Kidney Disease up to dialysis
- Educate patients on CKD (Chronic Kidney Disease) and how to prolong the loss of kidney function through diet
- Educate patients on the different modalities of dialysis including transplantation
- Coordinate care related to the implementation of dialysis
- Track and maintain patient's records and chart appropriately
- Maintained monthly reports with regards to patient outcomes, national statistics, quality control and quality improvements
- Maintained a professional report with the dialysis community such as dialysis facilities staff management, as well as, hospital case managers
- Assist Physician with maintaining and inserting dialysis catheters
- Practice sterile procedure
- Assist in performing Angiograms, Venograms, Stent placement and Vein Mapping procedures
- Start IV's, administer IV Iron
- Admit and screen patients in pre-op, as well as, monitor patients post sedation
- Perform vital signs and document accurate information in patient's chart
- Responsible for the removal of dialysis catheters with simple suturing
- Perform kidney ultrasounds
- Responsible for ordering and maintaining surgical supplies
- Responsible for rooming patients and performing vital signs, updating medication/allergy lists, document appropriately in patient's chart
- Responsible for ordering tests and procedures, as well as, obtaining prior authorization from any insurance company
- Administering injections
- Refilling medication prescriptions
Certified nurse assistant
Renown Regional Medical Center
01.1999 - 04.2007
- All duties associated with a Certified Nurse Assistant, including but not limited to, activities of daily living, vital signs and precise documentation
Education
Associates Degree - Registered Medical Assistant/Phlebotomy Technician program
Career college of northern nevada
01.2019
RN Program -
western nevada college
01.2018
Certified nurse assistant recertification -
01.2018
Certified nurse assistant certification -
tmcc
01.1999
Diploma -
Yerington high school
06.1996
Skills
- Advanced marketing skills
- Attended hospice sales training course
- Documentation
- Patient Advocacy
- Strong clinical judgment
- Preceptor
- Patient/family focused
- Problem resolution capability
- Professional bedside manner
- Adept at prioritizing/managing deadlines
- Venipuncture/blood draw expert
- Implementation
- Training
- Quality Assurance
Certification
- CPR/BLS, current
- Lab Assistant, current
- CNA, expired
- RPT, current
- RMA, current
References
- Nancy Linder, RN, 775-224-5259, co-worker of 20 years
- James Sullivan, D.O, 775-322-4550, President/DO of Sierra Nevada Nephrology Consultants – 12 years
- Cindy Miller, Manager Hospital and Patient Services, 775-527-8186, Fresenius Kidney Care 14 years
Timeline
RMA/RPT – Clinic Lead (supervisor)
NKDHC
05.2023 - Current
Sr Admissions Counselor
Infinity Hosoice of Reno
11.2021 - Current
FA-Secretary
Fresenius Kidney Care
06.2019 - Current
CNA
Renown Regional Medical Center
01.2018 - 05.2018
Unit secretary
South Lyon Medical Center
09.2016 - 10.2017
Clinic supervisor and dialysis case manager
Sierra Nevada Nephrology Consultants
04.2007 - 12.2015
Certified nurse assistant
Renown Regional Medical Center
01.1999 - 04.2007
Associates Degree - Registered Medical Assistant/Phlebotomy Technician program
Career college of northern nevada
RN Program -
western nevada college
Certified nurse assistant recertification -
Certified nurse assistant certification -
tmcc
Diploma -
Yerington high school