Terra Lynch
Good Hope,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caregiver
Personal Employer
01.2022 - 11.2024
- Assisted patients by providing dignified personal care
- Supported patients to continue participating in daily activity
- Prepared meals to meet clients nutritional needs
- Empowered residents to complete tasks within individual capacity
- Helped patients move safely in and out of bed and wheelchair
- Established positive routines to support mental well being
- Delivered empathetic, compassionate and person-centered care to all patients
Driver
Lyft & Uber
01.2017 - 01.2022
- As a driver for popular rideshare companies, my experience in customer service was extremely useful and has made the experience much more manageable
- Delivered exceptional service, going above and beyond to satisfy passengers
- Represented company by demonstrating positive values and commitment
- Interacted with customers to build a friendly, professional rapport
- Provided friendly, courteous service to all passengers while ensuring their comfort during their ride
Associate
Frosty Frog Creamery & Cafe
01.2016 - 01.2017
- Demonstrated a positive approach to daily operational tasks
- Worked with team members to accomplish tasks and meet targets
- Coordinated orders, selected products, and prepared items for sale
- Made store look great by upholding company standards for merchandise presentation
- Followed safety, sanitization, and food handling guidelines
- Processed credit card transactions, gift cards, and cash payments
Server
Waffle House
01.2013 - 01.2016
- Demonstrated hospitality and customer service while greeting tables
- Listened to guest needs and responded promptly for personalized service
- Followed safety, sanitization, and food handling guidelines
- Processed credit card transactions, gift cards, and cash payments
- Kept food service and preparation areas clean and neat
- Delivered food and beverages promptly to customers
Shift Supervisor
Frosty Frog Creamery & Cafe
01.2009 - 01.2011
- Monitored food preparation methods, portion sizes, and presentation of food to ensure food is prepared and presented in an acceptable manner
- Motivated employees to optimize team performance
- Responded to all customer concerns or issues promptly and professionally
- Counted drawers and followed proper daily cash handling procedures
- Resolved customer complaints to maintain positive relationships
- Ensured cleanliness of the store throughout the shift, including restrooms and dining area
- Assigned tasks to employees based on their skills and abilities
- Delegated tasks to encourage teamwork during shifts and comply with company standards
Education
Diploma -
Faith Academy
Loganville, GA05.2006
Skills
- Communication
- Interpersonal Skills
- Computer Proficiency
- Customer service
- Time management
- Attention to detail
- Courteous and professional
- Willing to learn
- Positive attitude
- Teamwork and collaboration
Certification
Serv Safe, 03/01/08, 09/01/18
Languages
English
Native or Bilingual
Timeline
Caregiver
Personal Employer
01.2022 - 11.2024
Driver
Lyft & Uber
01.2017 - 01.2022
Associate
Frosty Frog Creamery & Cafe
01.2016 - 01.2017
Server
Waffle House
01.2013 - 01.2016
Shift Supervisor
Frosty Frog Creamery & Cafe
01.2009 - 01.2011
Serv Safe, 03/01/08, 09/01/18
Diploma -
Faith Academy
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