Terra Mauseth
Stayton
Overview
11
11
years of professional experience
Work History
Chief Human Resources Executive Support Specialist
Oregon Department of Administrative Services
12.2019 - 10.2023
- Provided excellent customer service to both internal and external stakeholders by addressing inquiries and resolving issues in a timely manner.
- Maintained organized filing systems to ensure easy access to important documents when needed by staff members or management personnel.
- Oversaw onboarding processes, providing new hires with a smooth transition into the organization and setting them up for success.
- Coordinated executive schedules by organizing meetings, appointments, travel arrangements while maintaining excellent time management skills.
- Boosted productivity levels by effectively managing office resources, supplies, equipment, and facilities.
- Coordinated office events, seminars and meetings for staff and clients.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Set up orientations and initial training for new employees.
- Assisted with creating employee handbooks and manuals.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Supported budget management, monitored expenditures against budget allocations.
- Worked well in a team setting, providing support and guidance.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Provided exceptional on-site support during events, addressing any issues promptly and professionally.
Executive Assistant & Front Desk Receptionist
State of Oregon – Office of Governor Kate Brown
07.2016 - Current
- Serves as the initial point of contact for the office
- Excellent communication and customer service skills
- Helping with communications/ governor’s Projects/plans
- Distributing and sorting mail
- Managing conference room calendars
- Use of Microsoft Office applications for most job functions e.g. Word, Outlook, Excel, PowerPoint
- Scheduling for the Director of Communications/ Senior Advisor for the Office of Governor Brown
- Interview coordinator for communications applicants
- Collecting lists for office supplies
- Keeping the internal phone numbers and front desk manual up to date and efficient to use
- Handling constituent matters, collecting complaints, comments, & concerns.
- Modifying office procedures
- Manages travel arrangements & handling forms for reimbursements
- Handling special projects and research as needed
- Updating contact lists for Media and other outside agencies
- Editing and creating proclamations for the Governor
- Coordinator for the Charitable Fund Drive
Café at the Capitol Manager
Sassy Onion
11.2013 - 01.2016
- Initial point of contact to all customers/vendors
- Sort, prepare and dispatch mail
- Provide information via phone, in person and written documents
- Follow safety protocol and act as safety coordinator
- Provides friendly and welcoming presence
- Respond to general inquiries and complete requests
- Maintain clean appearance of restaurant
- Prioritize workflow under pressure
- Make independent judgments and decisions concerning a course of action to be taken
- Food prep/cook
- Provide confidential administrative support as necessary to employees
- Provide professional face-to-face customer service
- Use policy and procedures to answer questions
- Schedule employees work weeks
- Collect and ensure timesheets are filled out correctly
- Inventory/Supplies
- Keeps a positive rapport with all customers
- Strong verbal and written communication
- Ability to comprehend appropriate sense of humor
- Ability to develop strong working relationships
- Cash/credit cards handling
Strategic Initiatives Executive Support Specialist
Oregon Department of Administrative Services
10.2023 - Current
- Coordinated cross-functional teams for successful project completion, fostering collaboration and teamwork.
- Increased operational efficiency with proactive administrative support, including document preparation, email management, and expense report processing.
- Streamlined the bill tracking process by maintaining accurate databases of legislation status, sponsors, and cosponsors.
Education
Oregon Project Management Associate Certificate - Project Management
Willamette University
Salem, OR10.2024
Diploma - General Studies
South Salem High School
01.2008
Skills
- Task delegation
- Meeting facilitation
- Verbal communication
- Customer relations
- Scheduling
- Project planning
- Spreadsheet creation
- Purchasing coordination
- Event coordination
- Proficient in software
- Billing oversight
- Travel arrangements
- Travel coordination
- Multitasking
- Critical thinking
- Microsoft office
- COOP Coordinator
Timeline
Strategic Initiatives Executive Support Specialist
Oregon Department of Administrative Services
10.2023 - Current
Chief Human Resources Executive Support Specialist
Oregon Department of Administrative Services
12.2019 - 10.2023
Executive Assistant & Front Desk Receptionist
State of Oregon – Office of Governor Kate Brown
07.2016 - Current
Café at the Capitol Manager
Sassy Onion
11.2013 - 01.2016
Diploma - General Studies
South Salem High School
Oregon Project Management Associate Certificate - Project Management
Willamette University