Terra Patrick
Lees Summit,MO
Summary
Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities. Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of kansas city's rental market for Tax credit properties and impressive financial management skills. Expert user of Microsoft and teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing Representative
Pedcor Management
07.2022 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Stock Associate
Walmart
04.2020 - 03.2022
- Replenished inventory with focus on addressing customer needs.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Bent, lifted, opened, and moved Heavy products weighing up to 70 pounds.
- Loaded and unloaded 1-2 delivery trucks or vans per 3-4 hours to maintain store's inventory.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
Waitress
Stuey McBrews
08.2019 - 11.2019
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Court Monitor
Skyzone
01.2018 - 09.2019
- Kept games moving by maintaining game rules and managing game conflicts.
- Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Trained staff members on conducting events and following safety procedures.
- Collaborated with other recreation staff in developing new recreational activities.
Restaurant Busser
Habenearos
Restraunt
08.2016 - 12.2016
- I was a host/Busser when I host I would show people their seats, When I bussed I would clean of tables and do a little bit of food running also I would bring them their drinks.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Supported serving staff in delivering accurate and well-presented food orders.
- Greeted guests with friendliness and professionalism.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Earned reputation for good attendance and hard work.
Education
Heath Care -
Metropolitan Community College
Kansas City, MO2020
High school -
Lees Summit High School
Lees Summit, MO05.2019
Skills
Relationship development
- Certifications/Licenses
- Food Handler
- Customer Service
- Team building
- Communications
- Organization
- Microsoft Office
- Active Listening
- Fair Housing Policies
Certification
Food Handler
August 2019
Additional Information
- Authorized to work in the US for any employer
Timeline
Leasing Representative
Pedcor Management
07.2022 - Current
Stock Associate
Walmart
04.2020 - 03.2022
Waitress
Stuey McBrews
08.2019 - 11.2019
Court Monitor
Skyzone
01.2018 - 09.2019
Restaurant Busser
Habenearos
Restraunt
08.2016 - 12.2016
Heath Care -
Metropolitan Community College
High school -
Lees Summit High School
Similar Profiles
Skyler MaciasSkyler Macias
Leasing Representative at Pedcor ManagementLeasing Representative at Pedcor Management
Jules KarterJules Karter
Property Manager at Pedcor ManagementProperty Manager at Pedcor Management
Theresa DrummondTheresa Drummond
Property Manager at Pedcor ManagementProperty Manager at Pedcor Management
John McArthurJohn McArthur
Maintenance Technician at Pedcor ManagementMaintenance Technician at Pedcor Management
Trina HarrisTrina Harris
Personal Care Assistant at Self-employeedPersonal Care Assistant at Self-employeed