Terra Angel Craddock
Nashville,TN
Summary
Dynamic Library Assistant with a proven track record at Vanderbilt, enhancing collection accessibility and efficiency. Excelled in fostering vendor relationships and streamlining the acquisitions process, significantly reducing order processing times. Skilled in Library Management Systems and demonstrating exceptional customer service, adept at both independent and collaborative work environments.
Overview
24
24
years of professional experience
Work History
Library Assistant
Vanderbilt
02.2001 - 09.2024
- Established clear communication channels between departments to facilitate seamless coordination during the acquisitions process.
- Developed strong relationships with publishers and distributors to ensure timely delivery of orders and access to exclusive deals.
- Collaborated with cataloging team to expedite processing of new acquisitions and make them readily available for patrons.
- Reduced order processing time through close collaboration with technical services staff members responsible for cataloging new items into the system quickly after receipt.
- Maintained a comprehensive acquisitions database with up-to-date records on current holdings, pending orders, and future needs to facilitate informed decision making.
- Addressed patron inquiries regarding availability or status of requested materials promptly and professionally.
- Enhanced library collection by selecting high-quality books, journals, and digital resources relevant to user needs.
- Ability To Work Independently And As Part Of A Team
- Strong Customer Service Skills
- Knowledge Of Library Systems And Databases
- Excellent Organizational And Multitasking Abilities
- Ability To Maintain Confidentiality
- Ability To Use Library Software Programs
- Ability To Follow Written And Verbal Instructions
- Familiarity With Library Classification Systems
Education
Bachelor of Arts - Sociology
University of Arkansas
Fayetteville, ARMaster of Arts - Sociology
University of Arkansas
Fayetteville, ARSkills
- Written and oral communication
- Customer relationship management
- Microsoft office
- Attention to detail
- Data entry
- Materials distribution
- Proficient in Library Management Systems
- Inventory Management
- Problem-solving
- Electronic resources
- Database management
- Periodicals management
- Workflow Management
- Acquisition Process Support
Timeline
Library Assistant
Vanderbilt
02.2001 - 09.2024
Bachelor of Arts - Sociology
University of Arkansas
Master of Arts - Sociology
University of Arkansas
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