Professional Summary
Overview
Work History
Education
Skills
Additional Information
Education and Training
Timeline

Terrace Brooks

Defense Health Agency
Clarksville,TN
9
years of professional experience

Health Technician (Otolaryngology) supporting vital signs monitoring, specimen collection, patient transport, and procedure preparation in fast-paced care settings. Brings experience helping clinicians with charting, room setup, and rapid response to patient status changes while keeping treatment areas stocked and organized. Well-positioned to support otolaryngology workflows through careful intake support, accurate documentation, and dependable patient flow.

Work History

Health Technician

2 Years
Defense Health Agency | 06.2023 - 06.2025
  • Assessed patient vital signs regularly, alerting appropriate staff members of any abnormalities or concerning changes.
  • Improved clinic efficiency by streamlining medical record documentation processes.
  • Improved patient care quality by meticulously recording patient symptoms and treatment responses.
  • Enhanced team collaboration by sharing insights from patient care experiences in team meetings.
  • Improved health outcomes, monitoring patient vitals and adjusting care plans as needed.
  • Enhanced patient care by accurately collecting and analyzing health data.
  • Assisted in developing and implementing health and safety protocols, leading to decrease in workplace accidents.
  • Enhanced patient trust and comfort by maintaining clean and organized treatment area.
  • Supported physicians inpatient consultations, effectively communicating relevant medical information.
  • Optimized inventory management systems for medical supplies, reducing waste by 10% while ensuring necessary resources were always available for staff use.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality in all aspects of patient information handling and storage processes.
  • Provided support in emergency situations, ensuring timely and effective patient care.
  • Educated patients on self-care management strategies for chronic conditions or post-surgical recovery periods.
  • Collaborated with interdisciplinary team members to develop comprehensive healthcare plans for patients.
  • Conducted health screenings to identify early signs of conditions, enabling prompt intervention.
  • Enhanced patient satisfaction with compassionate communication and attentive care during procedures.
  • Reduced stress for patients and families with proactive communication and care coordination.
  • Supported efficient clinic operations, scheduling appointments and managing patient flow.
  • Conducted regular equipment checks to ensure operational efficiency and safety in patient care environments.
  • Reduced risks of cross-contamination by rigorously adhering to sterilization procedures for medical instruments.
  • Promoted patient satisfaction with thorough explanations of procedures and treatment plans.
  • Assisted nurses with daily patient care tasks, ensuring a safe and comfortable environment.
  • Trained new health technicians, sharing best practices for optimal job performance and patient care outcomes.
  • Contributed to successful accreditation reviews through adherence to established policies, procedures, and guidelines within the healthcare facility.
  • Participated in ongoing professional development opportunities to stay current on industry trends and maintain expertise in Health Technician role.
  • Contributed to positive patient experience, offering emotional support and guidance on health maintenance.
  • Provided compassionate support to patients during difficult health situations, promoting trust and rapport building with the healthcare team.
  • Advised patients and families on health topics pertinent to care and treatment.
  • Cleaned and sterilized instruments, equipment and surfaces.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Maintained accurate patient charts and medical records.
  • Cared for patients by providing personal assistance and ambulation.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
  • Utilized medical software to document and track patient progress.
  • Participated in hospital and clinic staff meetings to discuss patient care.
  • Operated and maintained medical equipment used to diagnose and treat patients.
  • Performed diagnostic tests and reported results to healthcare providers.
  • Evaluated patient histories and medical records for accuracy and completeness.
  • Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
  • Instructed patients in at-home care and continued treatments.
  • Called patients post-procedure to inquire about status, recovery and questions.
  • Triaged patients in office or by phone to assess severity of conditions.
  • Assisted physicians in diagnosis and treatment of patients.

Emergency Department Technician

6 Years 4 Months
Tennova Healthcare - Clarksville | 04.2016 - 08.2022
  • Helped nursing staff provide quality, competent patient care for diverse emergencies.
  • Monitored patients for signs of distress or decompensation and alerted staff of emergency situations.
  • Worked alongside doctors and nurses to provide supplies, instruments and equipment for procedures.
  • Tracked patients' vital signs, treated wounds and collected samples to free up nurses and physicians for more advanced work.
  • Assisted with fitting patients for casts, crutches and other medical devices.
  • Prioritized care based on clinician orders and current patient symptoms to optimize resource utilization.
  • Assisted with CPR and airway clearing procedures during emergencies.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Collected blood samples for lab analysis to diagnose disease or screen for health problems.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
  • Safely transferred patients to wheelchair or stretchers for transportation to other departments.
  • Coordinated with nurses to assess and prepare patients for tests and medical procedures.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Applied and educated patients on orthopedic devices like crutch walking.
  • Maintained 100% appropriate inventory levels and replenished treatment areas.
  • Conducted patient assessments under supervision of staff nurses and physicians.
  • Triaged patients to award priority to patients with more severe complications.
  • Monitored diagnostic medical equipment to measure and observe various aspects of patient's health.
  • Adhered to local, state and federal guidelines and accrediting agency regulations.

Education

N/A

Military Studies Concentration in Cybersecurity | Orange Springs, Alabama | 09.2027

Awarded IT Fundamentals Certification by Google through Coursera

Skills

Trauma triage
Pulse oximetry
Patient charting
HIPAA compliance
Infection prevention
Wound dressing changes
Sterile technique
Medical terminology
Educating patients
Applying orthopedic splints
Cleaning wounds
Taking and tracking vital signs
EKG monitoring
Medical sample collection
Venipuncture
CPR
Trauma triage
Vital signs monitoring
HIPAA compliance
Patient monitoring
Room restocking

Additional Information

Certified in IT fundamentals through the Google IT Professional Support Course.

Education and Training

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Timeline

Health Technician

Defense Health Agency
06.2023 - 06.2025Read More

Emergency Department Technician

Tennova Healthcare - Clarksville
04.2016 - 08.2022Read More

Military Studies Concentration in Cybersecurity

N/A
Read More
Terrace Brooks