Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Additional Information
Generic

Terra L Hottman

Nashville,TN

Summary

High driven professional experienced in customer service and housekeeping, with a strong background in warehousing and inventory management with super track record in maintaining accurate records & repertoire with customers. Committed to delivering high-quality service to help team & company improve upon results.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Shipper/Material Handler

Target
09.2025 - 11.2025
  • Manually loaded all size packages from conveyors and pallets into 48ft line-haul trailers for Target stores

Food Runner

Dairy Queen
06.2025 - 08.2025
  • Delivered customer dining-room and drive-thru orders
  • Maintain beverage station, keep condiments & utensils stocked
  • Clean / maintenance dining room and restrooms
  • Backup cashiers
  • Prepare ice cream orders

Warehouse Worker / Sales Associate

Burlington Stores
08.2024 - 05.2025
  • Receive / process merch for sales floor: sorting, tagging, hanging
  • Stock merch on shelves & racks, and keep orderly
  • Assist customers find right product
  • Backup cashier

Cashier/Prep Cook

Wendy's
04.2024 - 08.2024
  • Take customer orders
  • Assist BOH with packaging orders
  • Prep / maintain beverages station FOH + BH counter
  • Maintain condiment station
  • Clean/maintain dining room & restrooms
  • Prep cook & Backup for sandwich line

Shipping Processor

Cracker Barrel
02.2024 - 03.2024
  • Label cartons with preprinted labels
  • Manually place cartons onto conveyor for shipping line.

Guest Room Attendant

Omni Nashville Hotels
10.2022 - 12.2022
  • Prepare / set guest rooms: remove / replenish linens and refill toiletries and café bar
  • Practice hospitality by welcoming and courteously catering to guests
  • Clean vacant guest rooms to ensure high standards of cleanliness and presentation: vacuuming, scrubbing, sanitizing

Shipping processor- Gift wrap

Saks Fifth Avenue Stores (SFA)
11.2021 - 07.2022
  • Review order details, inspect products for damage, gift wrap, label & package orders for shipment
  • Manually pick units for Outbound dept
  • Load / unload totes for fulfillment

Housekeeper

Hilton Garden Inn Hotel
04.2021 - 07.2021
  • Clean vacant rooms: vacuum, scrubbing, sanitizing
  • Prepare / set guest rooms: remove / replenish linens and refill toiletries and café bar
  • Backup for kitchen food prep and banquet server

Quality Control Auditor / Customer Service Rep / Material Handler

Foot Locker Inc.
10.2000 - 06.2020
  • Order-filler for FTL stores
  • Outbound package inspector
  • Claims & CS Admin for carriers Forward Air, FedEx, UPS
  • Problem-Resolution, Inventory & damage control clerk
  • Backup lead / utility @ QC Dept.

Education

Business (Certificate) -

Cloud County Community College
Junction City, KS
12.2015

Leadership (3 hr), Psychology (3 hr) (College) - undefined

Kansas State University
Manhattan, KS
12.2008

Arts/ Humanities (Associate's degree) - undefined

Cloud County Community College
Junction City, KS
05.2008

Skills

  • Housekeeping
  • Food Service/ Hospitality
  • Customer Service
  • Warehouse operations
  • Quality Control

Certification

  • 30 Hr. Cert. of Business

Languages

English - Fluent
Spanish - Beginner

Timeline

Shipper/Material Handler

Target
09.2025 - 11.2025

Food Runner

Dairy Queen
06.2025 - 08.2025

Warehouse Worker / Sales Associate

Burlington Stores
08.2024 - 05.2025

Cashier/Prep Cook

Wendy's
04.2024 - 08.2024

Shipping Processor

Cracker Barrel
02.2024 - 03.2024

Guest Room Attendant

Omni Nashville Hotels
10.2022 - 12.2022

Shipping processor- Gift wrap

Saks Fifth Avenue Stores (SFA)
11.2021 - 07.2022

Housekeeper

Hilton Garden Inn Hotel
04.2021 - 07.2021

Quality Control Auditor / Customer Service Rep / Material Handler

Foot Locker Inc.
10.2000 - 06.2020

Leadership (3 hr), Psychology (3 hr) (College) - undefined

Kansas State University

Arts/ Humanities (Associate's degree) - undefined

Cloud County Community College

Business (Certificate) -

Cloud County Community College

Additional Information

Authorized to work in the US for any employer