Terra L Hottman
Nashville,TN
Summary
High driven professional experienced in customer service and housekeeping, with a strong background in warehousing and inventory management with super track record in maintaining accurate records & repertoire with customers. Committed to delivering high-quality service to help team & company improve upon results.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Shipper/Material Handler
Target
09.2025 - 11.2025
- Manually loaded all size packages from conveyors and pallets into 48ft line-haul trailers for Target stores
Food Runner
Dairy Queen
06.2025 - 08.2025
- Delivered customer dining-room and drive-thru orders
- Maintain beverage station, keep condiments & utensils stocked
- Clean / maintenance dining room and restrooms
- Backup cashiers
- Prepare ice cream orders
Warehouse Worker / Sales Associate
Burlington Stores
08.2024 - 05.2025
- Receive / process merch for sales floor: sorting, tagging, hanging
- Stock merch on shelves & racks, and keep orderly
- Assist customers find right product
- Backup cashier
Cashier/Prep Cook
Wendy's
04.2024 - 08.2024
- Take customer orders
- Assist BOH with packaging orders
- Prep / maintain beverages station FOH + BH counter
- Maintain condiment station
- Clean/maintain dining room & restrooms
- Prep cook & Backup for sandwich line
Shipping Processor
Cracker Barrel
02.2024 - 03.2024
- Label cartons with preprinted labels
- Manually place cartons onto conveyor for shipping line.
Guest Room Attendant
Omni Nashville Hotels
10.2022 - 12.2022
- Prepare / set guest rooms: remove / replenish linens and refill toiletries and café bar
- Practice hospitality by welcoming and courteously catering to guests
- Clean vacant guest rooms to ensure high standards of cleanliness and presentation: vacuuming, scrubbing, sanitizing
Shipping processor- Gift wrap
Saks Fifth Avenue Stores (SFA)
11.2021 - 07.2022
- Review order details, inspect products for damage, gift wrap, label & package orders for shipment
- Manually pick units for Outbound dept
- Load / unload totes for fulfillment
Housekeeper
Hilton Garden Inn Hotel
04.2021 - 07.2021
- Clean vacant rooms: vacuum, scrubbing, sanitizing
- Prepare / set guest rooms: remove / replenish linens and refill toiletries and café bar
- Backup for kitchen food prep and banquet server
Quality Control Auditor / Customer Service Rep / Material Handler
Foot Locker Inc.
10.2000 - 06.2020
- Order-filler for FTL stores
- Outbound package inspector
- Claims & CS Admin for carriers Forward Air, FedEx, UPS
- Problem-Resolution, Inventory & damage control clerk
- Backup lead / utility @ QC Dept.
Education
Business (Certificate) -
Cloud County Community College
Junction City, KS12.2015
Leadership (3 hr), Psychology (3 hr) (College) - undefined
Kansas State University
Manhattan, KS12.2008
Arts/ Humanities (Associate's degree) - undefined
Cloud County Community College
Junction City, KS05.2008
Skills
- Housekeeping
- Food Service/ Hospitality
- Customer Service
- Warehouse operations
- Quality Control
Certification
- 30 Hr. Cert. of Business
Languages
English - Fluent
Spanish - Beginner
Timeline
Shipper/Material Handler
Target
09.2025 - 11.2025
Food Runner
Dairy Queen
06.2025 - 08.2025
Warehouse Worker / Sales Associate
Burlington Stores
08.2024 - 05.2025
Cashier/Prep Cook
Wendy's
04.2024 - 08.2024
Shipping Processor
Cracker Barrel
02.2024 - 03.2024
Guest Room Attendant
Omni Nashville Hotels
10.2022 - 12.2022
Shipping processor- Gift wrap
Saks Fifth Avenue Stores (SFA)
11.2021 - 07.2022
Housekeeper
Hilton Garden Inn Hotel
04.2021 - 07.2021
Quality Control Auditor / Customer Service Rep / Material Handler
Foot Locker Inc.
10.2000 - 06.2020
Leadership (3 hr), Psychology (3 hr) (College) - undefined
Kansas State University
Arts/ Humanities (Associate's degree) - undefined
Cloud County Community College
Business (Certificate) -
Cloud County Community College
Additional Information
Authorized to work in the US for any employer