Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
AdministrativeAssistant

Terrance Blayne

Manvel,TX

Summary

Highly motivated and experienced professional passionate about helping others and building/maintaining successful relationships while achieving sustainable business goals. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Small Business Owner

Gopher 25 Logistics
08.2015 - 04.2024
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Designed business plan to define concept, short-term and long-term goals and strategies.

Senior Enrollment Specialist

DeVry University
01.2014 - 07.2015
  • Championed a culture of excellence in customer service, fostering positive relationships with both internal and external stakeholders that contributed to overall departmental success.
  • Proactively addressed issues related to student retention by implementing targeted interventions based on individual needs assessments.
  • Streamlined application procedures for increased efficiency and improved user experience.
  • Collaborated with financial aid office to provide accurate information on tuition, fees, scholarships, and payment options during enrollment process.
  • Maximized outreach efforts by establishing relationships with community organizations, high schools, and local businesses for enhanced visibility in target markets.
  • Enhanced customer satisfaction with exceptional support throughout the enrollment process.
  • Established strong partnerships with department heads, ensuring alignment of enrollment goals and strategies.
  • Interviewed applicants and explained scope of different available benefits.
  • Assisted clients with completion of applications and paperwork.
  • Reviewed applications for different aid programs and determined which qualification criteria for individuals.
  • Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.

Associate Director of Enrollment

University Of Pheonix
01.2010 - 12.2013
  • Fostered a culture of continuous improvement within the Enrollment Department through regular staff evaluations, professional development opportunities, and goal-setting activities.
  • Established partnerships with regional high schools and community organizations, broadening the institution''s reach into diverse communities.
  • Collaborated with campus partners to ensure a seamless transition for incoming students during orientation and registration events, fostering a sense of community and belonging.
  • Developed and maintained strong relationships with key stakeholders, resulting in improved student retention and satisfaction.
  • Regularly evaluated departmental performance metrics against established benchmarks, identifying areas of improvement and implementing necessary changes accordingly.
  • Developed annual budgets for the Enrollment Department, ensuring fiscal responsibility while maintaining progress toward strategic goals.
  • Collaborated with academic departments to develop program-specific recruitment strategies, ensuring consistent messaging and branding across all channels.
  • Enhanced campus visit experiences for prospective students and their families by coordinating custom tours and information sessions tailored to individual interests.
  • Improved conversion rates between application stages by implementing timely follow-up strategies with applicants throughout the process.
  • Cultivated engaged student population with successful orientation programs.

Enrollment Manager

Univerity Of Phoenix
02.2008 - 02.2010
  • Spearheaded efforts to enhance diversity recruitment, improving representation across all programs.
  • Facilitated cross-functional collaboration between departments to create seamless experiences for prospective students throughout the enrollment journey.
  • Advised leadership on enrollment projections, providing data-driven insights for strategic planning and resource allocation decisions.
  • Developed strategic marketing campaigns for increased program visibility, resulting in higher enrollment numbers.
  • Monitored enrollment metrics to assess program effectiveness, making adjustments as needed to meet institutional goals.
  • Streamlined the onboarding process for new students, creating a positive first impression and fostering long-term commitment.
  • Collaborated with financial aid department to develop scholarship opportunities, increasing accessibility for diverse student populations.
  • Managed a team of admissions counselors, providing training and guidance to ensure consistent performance and goal achievement.
  • Maintained compliance with federal, state, and accreditation requirements in relation to admissions procedures and policies.

Education

MBA - Business

University of Phoenix
Houston, TX
03.2007

Bachelors of Arts in Education

University of Minnesota - Twin Cities
Minneapolis, MN
05.1998

Skills

  • Planning and execution
  • Strategic Planning
  • Negotiation
  • Customer Service
  • Decision-Making
  • Customer Retention
  • Relationship Building
  • Sound Judgment
  • Sales Strategies
  • Problem-Solving

Certification

  • Licensed Realtor - Present
  • Certified Health and Life License - Present

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Small Business Owner

Gopher 25 Logistics
08.2015 - 04.2024

Senior Enrollment Specialist

DeVry University
01.2014 - 07.2015

Associate Director of Enrollment

University Of Pheonix
01.2010 - 12.2013

Enrollment Manager

Univerity Of Phoenix
02.2008 - 02.2010

MBA - Business

University of Phoenix

Bachelors of Arts in Education

University of Minnesota - Twin Cities

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Terrance Blayne