Terrance Brooks
Detroit
Summary
Seeking to leverage my skills and experience in a new career path. Committed to providing exceptional service and ensuring customer satisfaction, while bringing an eye for detail and a passion for continuous improvement to a new field.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
14
14
years of professional experience
Work History
Housekeeper
Under the Table
01.2024 - 08.2025
- Maintained cleanliness and organization of guest rooms and common areas.
- Implemented efficient cleaning schedules to optimize workflow and enhance productivity.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
Housekeeping
Franklin Athletic Club
06.2011 - 10.2023
- - Managed housekeeping duties for the full-service club which included the Fitness Center, Academy and Member Childcare
- - Complied with sanitation policies in accordance with safety standards.
- - Monitored facility and escalated issues to supervisors/maintenance to ensure a timely resolution.
- - Implemented hands-on training exercises with 80+ new hires over the course of my tenure.
- - Cross-trained to work multiple functions across the organization which created over 100k in savings.
- - Set up and took down a range of fitness and sports equipment as directed.
- - Experience setting up and breaking down event spaces.
- Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
- Maintained a clean, safe living environment for patients by performing light housekeeping duties.
- Provided valuable feedback to housekeeping staff, resulting in improved performance and higher quality service.
- Collaborated with housekeeping staff to promptly address guest room concerns and special requests.
Education
High School Diploma -
Job Corps
Detroit, Michigan05.2010
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Health and safety compliance
- Cleaning bathrooms
- Cleaning techniques
- Kitchen cleaning
- Residential cleaning
- Dusting furniture
- Deep cleaning expertise
- Excellent oral and written communication
Languages
English
Full Professional
Timeline
Housekeeper
Under the Table
01.2024 - 08.2025
Housekeeping
Franklin Athletic Club
06.2011 - 10.2023
High School Diploma -
Job Corps