BRIANA BROWN
Albany,GA
Summary
Reliable individual bringing expertise in document management. Natural leader, communicator and problem-solver experienced in completing and submitting reports. Focused on keeping inventory current and at optimal levels. Hardworking individual that brings top-notch abilities in work. Equipped to handle fast-paced operations. Meticulous in completing assignments and always ready to help team members. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Examines claims, negotiates and processes settlements and verifies insurance coverage. Attentive team player consistently treats individuals fairly and equitably. Motivated to succeed in any professional environment.
Overview
11
11
years of professional experience
Work History
Claims Consultant
Progressive
09.2021 - 02.2024
- Build positive and productive relationships with clients
- Collaborated with legal counsel to make organizational claims decisions aligning with governing laws.
- Evaluated original investigation reports and documents to resolve secondary concerns.
- Negotiated with other involved parties to arrange settlements for maximum results.
Sales Associates
The UPS Store
01.2019 - 03.2021
- Assisted customers with requests in store and on the phone; educates about current promotions and advertisements
- Oversaw inventory levels and restocks shelves as needed
- Rung up customers at the cash register, takes payments, and issues receipts; Contributes to sales goals.
Medical Receptionist
Phoebe Putney Memorial Hospital
03.2017 - 01.2019
- Registered new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information; Facilitated patient flow
- Kept supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
- Protected patient confidentiality, making sure protected health information is secured.
Inventory Manager
K-Mart
05.2013 - 03.2017
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Ensured compliance with industry regulations and safety protocols in all aspects of inventory management operations.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Education
High School Diploma -
Monroe Comprehensive High School
Albany, GA05.2014
Certificate Program - Early Childhood Education
Albany Technical College
Albany, GA05.2014
Skills
- Promotions / Marketing
- Sales Floor Managing
- Quality Assurance
- Supervision/Training
- Deadline-Oriented
- Data Collection/Entry
- Inventory Control
- Scheduling
- Attentive to Detail
- Clerical Duties
- Child Development
- Effective Communication
- Computer Technology
- Medical Terminology
- Business Administration
- Documentation Review
- Settlement determinations
- Stock replenishment
- Report Preparation
- Distribution Coordination
- Critical Thinking
References
Available Upon Request
Timeline
Claims Consultant
Progressive
09.2021 - 02.2024
Sales Associates
The UPS Store
01.2019 - 03.2021
Medical Receptionist
Phoebe Putney Memorial Hospital
03.2017 - 01.2019
Inventory Manager
K-Mart
05.2013 - 03.2017
High School Diploma -
Monroe Comprehensive High School
Certificate Program - Early Childhood Education
Albany Technical College
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