TERRANCE BURNETT
New York,NY
Summary
Compassionate Behavioral Health Associate known for high productivity and efficiency in task completion. Skilled in crisis intervention, patient support, and behavioral therapy techniques. Excel at communication, empathy, and patience, ensuring effective interaction with patients and team members.
Overview
27
27
years of professional experience
Work History
Behavioral Health Associate
NYC Health + Hospitals/ Bellevue
Manhattan, NY
05.2014 - Current
- Assisted clients in developing and implementing plans for managing symptoms of mental illness.
- Provided crisis intervention services to individuals experiencing a behavioral health emergency.
- Collaborated with other healthcare professionals to ensure comprehensive treatment plans were developed and implemented for clients.
- Monitored client progress through the use of standardized tests and observations.
- Utilized evidence-based practices when providing therapeutic interventions to clients.
- Established strong working relationships with clients by demonstrating empathy and respect.
- Provide and assist in patient assessment for med-court, also escort patient to and from med-court.
- Have many years of working experience in forensic psychiatric prison units, as well as all the medical units, including the emergency room.
Inventory Control Manager
Walmart
Valley Stream, NY
02.2008 - 02.2017
- Audited warehouse locations regularly to ensure adherence to safety protocols and proper storage techniques.
- Managed staff responsible for maintaining accurate records of incoming shipments and outgoing deliveries.
- Provided training sessions on best practices for managing inventories efficiently to warehouse personnel. Also interview and hire new staffs
Manager
Home Depot
Jamaica, NY
07.2003 - 07.2007
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided leadership during times of organizational change or crisis situations.
Manager
Target
Westbury, NY
04.1998 - 12.2003
- Monitored staff performance and addressed issues.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
Education
High School Diploma -
John Adams High School
Ozone Park, NY05-1982
Skills
- Discharge Planning
- Mental Health Support
- Behavioral assessment
- Clinical Documentation
- Charting and clinical documentation
- Patient Safety Management
- Crisis Intervention
- Progress Monitoring
- De-Escalation Techniques
Timeline
Behavioral Health Associate
NYC Health + Hospitals/ Bellevue
05.2014 - Current
Inventory Control Manager
Walmart
02.2008 - 02.2017
Manager
Home Depot
07.2003 - 07.2007
Manager
Target
04.1998 - 12.2003
High School Diploma -
John Adams High School
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