Houseman/Housekeeping Attendant
Double Tree by Hilton Silver Spring/Hotel Silver Spring
04.2020 - 08.2021
- Maintained cleanliness in public areas by promptly addressing debris, linen, and spills.
- Safely removed heavy items from rooms and conducted carpet shampooing to uphold cleanliness standards.
- Managed laundry flow to ensure timely delivery of linens and responded to guest requests with professionalism.
- Replenished supplies and amenities in guest rooms, delivered and retrieved items on loan, and executed rotation cleaning duties.
- Anticipated guests' needs, resolved complaints effectively, and maintained cleanliness, sanitation, and organization of work areas.
- Emptied trash containers, replaced soiled bed linens, cleaned closets, and realigned furniture according to the floor plan.
- Updated the status of cleaned rooms and restocked the cleaning cart at the end of each shift.