Terrance Dabdee Jr
Gary,IN
Summary
Proven leader in logistics and operations, adept at enhancing supply chain efficiency and reducing costs for the US Army. Excelled in hazardous material(s) handling and strategic planning, achieving over 500,000 lbs of daily cargo management with zero safety incidents. Skilled in fostering team collaboration, guiding subordinates and contemporaries, managing complex projects, and achieving strategic objectives driving significant improvements in operational workflows. Resourceful Central Receiving and Shipping Point Manager with 10 years of experience directing cargo and wheeled warehouse operations. Clear and concise communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews. Proactive and goal-oriented professional that excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Excellent time management and problem-solving skills. Reliable and adaptable, with swift capacity to learn and apply new skills. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
Work History
Transportation Movement Coordinator
US Army
06.2023 - Current
- Worked with service providers to resolve issues and correct delays.
- Developed criteria and application instructions for federal and state public transportation programs.
- Coordinated schedules and communicated changes to customers.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Trained new team members on proper and safe use of tools and equipment.
- Resolved conflicts between team members and addressed complaints or grievances.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Determined staffing needs, developing schedules to staff all shifts.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Enforced team adherence to safety regulations and protocols.
- Met or exceeded production goals and objectives by following strict procedures.
- Handled day-to-day shipping and receiving overseeing more than 500,000 lbs per day.
Operations Manager
CVS Pharmacy
03.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and maintained relationships with external vendors and suppliers.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed and implemented strategies to maximize customer satisfaction.
- Analyzed and reported on key performance metrics to senior management.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Raised property accuracy and accountability by creating new automated tracking method.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Load Planner
US Army
07.2022 - Current
- Coordinated with carriers for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
- Oversaw freight preparation to keep regulations and client requirements satisfied.
- Processed customer orders, planned and optimized shipments into loads and tendered freight to third-party carriers.
- Communicated with management and customers by tracking, auditing and troubleshooting operational issues.
- Provided training and mentorship to subordinate staff to gauge preparedness in executing load plans.
- Updated company database with shipping information using Excel Sheet Tracker to maintain visibility of operations for management.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Examined cargo and freight shipments to check goods' condition.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Originated and implemented operational processes and procedures, amplifying productivity.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Provided detailed instruction to various customers and associates from other shifts by phone and e-mail.
- Identified cost savings opportunities for customer.
- Determined appropriate loads and practical delivery schedule for each vehicle class by balancing needs and availability of both drivers and clients.
Rideshare Driver
DoorDash
11.2018 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Responded with ease to sudden changes in routes and schedules.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
Forklift Operator
US Army
06.2014 - Current
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Transported goods between warehouse locations according to shipment and storage needs.
- Maneuvered forklift safely in congested and confined areas using proper skill and technique.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Promoted operational efficiency by maximizing loads on each transfer.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Adjusted machinery and notified supervisors of malfunctions.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Heavy Equipment Operator
US Army
06.2014 - Current
- Moved equipment between job locations using truck and trailer.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Operated range of heavy equipment on regular basis with advanced skill.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Assisted team in setting up and dismantling equipment and tools to use for construction.
- Performed preventive maintenance to prolong life of equipment.
- Monitored fuel, oil and water levels of heavy equipment.
- Monitored and adjusted speed of heavy machinery for safe operation.
- Adhered to instructions from supervisors and engineers onsite.
- Assessed work sites daily for potential hazards.
- Provided technical assistance to other workers on job site.
- Made necessary adjustments to machinery for optimum performance.
Cargo Specialist
US Army
08.2013 - 07.2022
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Implemented and maintained security protocols to safeguard cargo shipments.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Liaised with customers provide status updates and explain cargo shipment delays.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Entered shipping information into computer system and estimated freight and postal rates.
- Examined cargo and freight shipments to check goods' condition.
- Originated and implemented operational processes and procedures, amplifying productivity.
Delivery Driver
Pizza Hut
08.2017 - 10.2018
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Cashier
Big Daddy's BBQ
07.2014 - 09.2016
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Merrillville High School
Merrillville, IN06.2013
Skills
- Hazardous Materials Handling
- Vehicle Maintenance
- Shipping procedures
- Logistics Management
- Cost Control and Analysis
- Warehouse Operations
- Route Planning
- Documentation Management
- Supply Chain Coordination
- Inventory Tracking
- Load Planning
- Incident Reporting
- Warehouse Management
- Handheld Scanners
- POS Systems
- Customer Service
- Cash Management
- Time Management
- Written/Verbal Communication
- Conflict Resolution
- Proficient in Microsoft Excel
- Loss Prevention
- Staff Training and Mentoring
- Daily Reporting
- Logistics Analysis
- Route Optimization
- Load Management
- Interpersonal Communication
- Cargo Loading
- Logistics Coordination
- Multitasking Abilities
- Supply Chain Management
- Task Prioritization
- Attention to Detail
- Analytical Thinking
- Strategic Planning
- Adaptability and Flexibility
- Forklift Operation
- Critical Thinking
- Active Listening
- Risk Assessment
- Goal Setting
- Decision-Making
- Reliability
- Workflow Optimization
- Labor Relations
- Logistics Oversight
- Health and safety compliance
- Planning and Implementation
- Cultural Awareness
- Staff Development
- Material Handling
- OSHA Compliance
- RFID Tracking
- Palletizing
- First Aid Certified
- Problem-Solving
- Heavy Equipment Operation
- Inventory Counts
- Punctual and Reliable
- Pallet Construction
- Shipment Processing
- Production Scheduling
Timeline
Transportation Movement Coordinator
US Army
06.2023 - Current
Operations Manager
CVS Pharmacy
03.2023 - Current
Load Planner
US Army
07.2022 - Current
Rideshare Driver
DoorDash
11.2018 - Current
Delivery Driver
Pizza Hut
08.2017 - 10.2018
Cashier
Big Daddy's BBQ
07.2014 - 09.2016
Forklift Operator
US Army
06.2014 - Current
Heavy Equipment Operator
US Army
06.2014 - Current
Cargo Specialist
US Army
08.2013 - 07.2022
High School Diploma -
Merrillville High School
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