TERRANCE DWAMENA
25500 Saint James Southfield ,MI
Summary
Detail-oriented team player with strong organizational and communication skills, dedicated to achieving the corporate vision by accurately managing multiple projects and leveraging analytical methods and advanced technology to drive change and tackle new initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Release Engineer - Engine
General Motors, GM
07.2023 - Current
- Responsible for releasing service engine components for current and future programs and creating engineering change requests for serviceable parts in North American and global programs.
- Represent Service Engineering in Project Management Team meetings to oversee design changes in production and develop service strategies for new production components.
- Collaborate with Service and Design Release Engineers to address dealer issues, engineering deviations, and customer inquiries related to service parts.
- Assist in managing the resourcing and testing of service parts, ensure suppliers meet critical timelines to minimize customer impact, and coordinate with purchasing and supply chain to address parts availability issues.
TRACK- Operations Supervisor
General Motors, GM
07.2022 - 07.2023
- Managed UAW employees in processing parts for internal and external customers.
- Enhanced departmental parts per hour goal by applying lean principles.
- Demonstrated strong analytical, communication, and interpersonal skills to resolve issues and expedite urgent parts.
- Proven expertise in implementing GMS principles.
- Assisted with inbound trailers at Flint PC, reducing detention costs from $12,000 to $600 monthly.
- Successfully managed multiple complex projects with high autonomy and accountability for results.
TRACK- Mechanical Service Information Development
General Motors, GM
07.2021 - 07.2022
- Edited existing content and assisted in resolving global content ownership issues (GMNA, GME, GMDAT, GMH, GMSA).
- Corrected service information errors or omissions based on validation feedback.
- Created graphics from TeamCenter and used Arbortext for developing procedural text.
- Maintained contact with Design and Process Technology group to resolve engineering math data availability issues.
- Collaborated with engineers and suppliers to implement cost reductions, method improvements, and product enhancements, to support all departmental programs.
Equipment Engineer Intern
QORVO
01.2021 - 06.2021
- Partnered with wafer fab equipment engineers, process and development engineers and the manufacturing team, on projects related to equipment control monitoring, enhanced performance modifications, and daily sustaining activities.
- Followed up with external contractors, project owners and other stakeholders to gather information and report on key metrics
- Installed sheet resistance monitor to measure resistance on wafers and collected data for performance assessments.
Education
North Carolina A&T State University B.S.E -
Mechanical Engineering
Greensboro, NC05.2021
Bachelor of Science - Physics
Morehouse College
Atlanta, GASkills
- Project Execution
- Engineering Change Management
- Project Management
- Engine diagnostics
- Equipment Installation
- Customer Service
- Solidworks
- Powertrain Systems
Certification
Six Sigma Green Belt
Affiliations
- American Society of Mechanical Engineers
- National Association of Black Engineers
- National Society of Leadership and Success
- General Motors African Ancestry Network
- Jumpstart
Timeline
Service Release Engineer - Engine
General Motors, GM
07.2023 - Current
TRACK- Operations Supervisor
General Motors, GM
07.2022 - 07.2023
TRACK- Mechanical Service Information Development
General Motors, GM
07.2021 - 07.2022
Equipment Engineer Intern
QORVO
01.2021 - 06.2021
North Carolina A&T State University B.S.E -
Mechanical Engineering
Bachelor of Science - Physics
Morehouse College
Six Sigma Green Belt
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