Terrance Gray Jr.

Key Responsibilities: Game plan with management to communicate goals and targets. Enforce policy and new procedures which positively impact our NPS immediately. Target LOR in areas we were able to control which generates more money and halts unnecessary spending. My responsibilities also include conducting daily inventory and reports, training employees, terminating when necessary, and creating new target goals for staff to focus on.

Key Responsibilities:

Handled onboarding for new employees, oversaw the daily operations, efficiently unloaded the semis to get the drivers enroute for delivering. Maintained a safe work environment while motivating employees, and conducted daily reports.

Key Responsibilities:

Load truck, daily route set up, listen to customer concerns, efficiently manage time to meet deadlines, drive safely, unload and load the semi to ensure it arrived at the airport on time.

Key Responsibilities:

Open and closed the kiosk, lot counts, upsell rentals at every opportunity, took care of returns, inspected cars for damage, while answering any questions or concerns the customers may have. Solved any issues that may arise.

Key Responsibilities: Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards. Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives. Lead a crew of 3-4 individuals to complete home renovation projects within a given time limit.

Key Responsibilities: Being flexible to either close or open the store dependent upon school schedule. Prep the store, resolve any customer issues, inventory/ truck order, training, as well as making sandwiches while upselling at every opportunity.