Terrance Hackney
Chapel Hill,NC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering two years of experience and company-oriented mindset.
Overview
6
6
years of professional experience
Work History
Driver Coordinator
Marshall Roadside,LLC
Greensboro, NC
04.2025 - Current
- Coordinated driver schedules to optimize route efficiency and minimize downtime.
- Managed communication between drivers and dispatch, ensuring timely updates on operations.
- Developed training materials for new drivers to enhance safety and compliance knowledge.
- Implemented process improvements that streamlined load assignments and reduced delays.
- Met transportation service targets and delivered loads on time.
Deli Associate
Harris Teeter Inc
Chapel Hill, NC
03.2023 - 02.2025
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
Line Cook
Cambridge Village Of Apex
Apex NC
01.2023 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
Assistant Manager Trainee
84 Lumber
Durham, NC
08.2022 - 03.2023
- Managed opening and closing procedures.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Lumber Yard Worker
Fitch Lumber Company
Chapel Hill, NC
03.2020 - 01.2022
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
- Worked evenings, weekends and holidays to meet needs of business.
- Built loads and loaded trucks for outbound delivery.
- Restocked lumber and building materials to maintain adequate supply for customers.
- Assisted customers with loading lumber and other various building materials.
- Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
Granite Installer
Custom Stone & Marble
Durham, NC
10.2019 - 09.2020
- Prepared granite by filling in chips or cracks and polishing surfaces.
- Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.
- Cleaned, organized and prepared work areas for new installations.
- Promoted customer satisfaction with top-notch service and support.
Education
No Degree - Social Sciences
University of Mississippi
University, MSNo Degree - Social Sciences
Bethune - Cookman University
Daytona Beach, FLNo Degree - Fork Lift Training
Forklift Safety Training
Port Orange, FLSkills
- Cleanliness and Sanitation
- Coaching and Training
- Process Payments
- Restock Shelves
- Slicer Operation
- Cutting Meat
Timeline
Driver Coordinator
Marshall Roadside,LLC
04.2025 - Current
Deli Associate
Harris Teeter Inc
03.2023 - 02.2025
Line Cook
Cambridge Village Of Apex
01.2023 - 05.2023
Assistant Manager Trainee
84 Lumber
08.2022 - 03.2023
Lumber Yard Worker
Fitch Lumber Company
03.2020 - 01.2022
Granite Installer
Custom Stone & Marble
10.2019 - 09.2020
No Degree - Social Sciences
University of Mississippi
No Degree - Social Sciences
Bethune - Cookman University
No Degree - Fork Lift Training
Forklift Safety Training