Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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TERRANCE HARDIN

Anna,TX

Summary

Versatile and results-driven professional with a proven track record in customer service and sales optimization, notably at United Nissan. Excelled in enhancing team performance and exceeding sales growth quotas through expert relationship-building and effective time management. Skilled in both sales training and maintaining a clean driving record, demonstrating reliability and excellent communication.

Overview

13
13
years of professional experience
1
1
Certification

Work History

DRIVER

Lyft And Uber
11.2019 - 09.2024


  • I achieved safe driving records by consistently following traffic rules and regulations.
  • I upheld high company standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.
  • I utilized GPS and other navigation tools to plan routes and stay on schedule.

Senior Sales Representative

United Nissan
10.2019 - 10.2019
  • I identified customer needs by asking appropriate, open-ended questions.
  • I overcame various obstacles and closed sales on tough deals using negotiation and persuasion skills.
  • I used Dealer and personal software to maintain the company set sales goals with account and sales information.
  • I mentored junior sales representatives, improving overall team performance and productivity.

Senior Sales and Leasing Representative

Team Ford Las Vegas
06.2016 - 10.2019
  • I promoted high level of customer satisfaction using relationship-building skills, consistent follow-up and prompt issue resolution.
  • I used consultative sales approach to understand and meet customer needs.
  • I consistently exceeded new sales growth quotas for Cars and Trucks.

Basic Skills Teacher

OUNCE OF PREVENTION BEHAVIORAL SERVICES
06.2013 - 10.2016
  • We evaluated child's progress regularly with a psychologist through assessments and provided constructive feedback to support growth.
  • I met with parents or guardians to discuss children's progress and determine priorities and resource needs.
  • I promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.

SENIOR SALES AND LEASING

Centennial Toyota
06.2011 - 06.2013
  • I boosted team performance by sharing product knowledge, sales techniques, and best practices during team meetings and training sessions.
  • I helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • I developed my interpersonal, training, speaking, and listening skills from talking with both customers and upper management.

Education

No Degree - Business Administration

CSN
6375 W. Charleston Blvd. Las Vegas, NV 89146

High School Diploma -

WOODSIDE HIGH SCHOOL
199 Churchill Ave, Woodside, CA 94062
06-1977

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Computer Hardware And Software Installation
  • Sales process optimization
  • Sales Training
  • Reliability

Accomplishments

My greatest accomplishments are my Four children

Certification

I received several certification over the last thirty-five years from each of the following ; Ford motor company, Nissan motor company, Toyota motor company, Dodge motor company just to name a few.

Languages

English
Full Professional

Timeline

DRIVER

Lyft And Uber
11.2019 - 09.2024

Senior Sales Representative

United Nissan
10.2019 - 10.2019

Senior Sales and Leasing Representative

Team Ford Las Vegas
06.2016 - 10.2019

Basic Skills Teacher

OUNCE OF PREVENTION BEHAVIORAL SERVICES
06.2013 - 10.2016

SENIOR SALES AND LEASING

Centennial Toyota
06.2011 - 06.2013

No Degree - Business Administration

CSN

High School Diploma -

WOODSIDE HIGH SCHOOL

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TERRANCE HARDIN