Terrance Hopson

Drove successful clinical knowledge transfer within the commercial team, enhancing overall effectiveness. Strengthened relationships with DDS lab clinician customers through dedicated technical liaison efforts. Delivered impactful training and development programs for clinicians and customer-facing staff, resulting in improved service delivery.

Led operational teams to enhance workflow efficiency and productivity.

Developed training programs to improve staff performance and service quality.

Implemented process improvements resulting in reduced turnaround times for product delivery.

• Education and Training
• Developed and executed comprehensive educational scanning program aligning with company goals and objectives.
• Managed, mentored, and led high-performing field team of 12, fostering collaboration and driving results.
• Developed marketing materials to enhance engagement for the Marketing team in development of training content.

• Confident business-to-business sales leader able to grow a market of 60 to 197 dental offices in one year resulting in $ 11 Million supply and Capital Equipment sales.
• Developed implementation plan to track inventory levels for dental supplies, established budget limits, and ensured compliance with purchasing procedures.
• Led cross-functional teams to optimize supply chain operations and reduce costs.
• Developed and implemented logistics strategies to enhance service delivery efficiency.
• Streamlined inventory management processes, improving accuracy and reducing discrepancies.

• Provided surgical support for doctors and sales reps by creating educational training materials on implants, soft and hard tissue grafting, and surgical equipment.
• Developed and managed online educational platform using BrainShark and SlideShark, ensuring successful deployment of department's training program and tracking completion rates and scores for current and new users.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

(NCOA) Non Commissioned Officer Academy