Terrance Phillips
Sherman
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
11
11
years of professional experience
Work History
Forklift Operator
Tyson Foods
Sherman
09.2017 - Current
- Maintained current forklift training and certification as required by company policies.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Transported material to correct locations and documented inventory changes.
- Used handheld scanners for warehouse management system compliance.
- Operated forklifts to transport materials between loading, processing, and storage areas.
Assistant Manager
Chicken Express
Denison
10.2015 - 08.2017
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Delegated work to staff, setting priorities and goals.
- Created reports on sales trends, inventory levels, and financial data.
- Worked effectively in team environments to make the workplace more productive.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Exceeded customer satisfaction by finding creative solutions to problems.
Supervisor
Midwest Provision
Sherman
04.2014 - 09.2015
- Responded to customer questions regarding products, prices and availability.
- Identified needs of customers promptly and efficiently.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Developed strategies to improve team performance and productivity.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
Education
Some College (No Degree) -
Wiregrass Georgia Technical College
Valdosta, GASkills
- Stock allocation
- Documentation
- Palletizing
- Inventory staging
- Incident logging
- Warehouse picking
- Dock operations
- Shipping and receiving expert
- Heavy lifting
- Warehouse safety
- Assembly line experience
- Team player
- Safe driver
Timeline
Forklift Operator
Tyson Foods
09.2017 - Current
Assistant Manager
Chicken Express
10.2015 - 08.2017
Supervisor
Midwest Provision
04.2014 - 09.2015
Some College (No Degree) -
Wiregrass Georgia Technical College
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