Terrance Porterfield
Roseville,MI
Summary
I am looking to work as part of a team committed to providing top-notch customer service. From my time in the work force, I have always felt pride in my ability to maintain all duties and tasks as well as maintaining a high standard of customer satisfaction. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Public Safety Officer
Detroit Public Schools
Detroit, MI
10.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Corewell Health
02.2022 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Production Line Operator
Chrysler
Warren, Mi
12.2022 - 02.2023
- Collaborated with other production workers to achieve smooth running of production line.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Prioritized tasks to meet personal and team production targets.
- Maintained organized work area by cleaning and removing hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
Public Safety Officer
Detroit Public Schools
11.2018 - 12.2022
- Access control, monitor the traffic that comes in and out of the Building
- Maintaining logs and monitoring all building activity
- Provide great customer service to all students and administration
- Safe Management/ford field security
Security Officer
Safe Management
Detroit, MI
01.2017 - 10.2019
- To log and report all daily activity that goes on in the the facility
- Access control monitor the traffic that come in and out of the stadium
- Provide great customer service to all patrons and administration
- Game day supervisor for the Detroit lions executives/ players making sure they enter and exit the stadium safe and sound.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Security Officer
Securitas Security
08.2016 - 08.2017
- Maintaining logs and monitoring all building activity
- Using the Fast Pass system to monitor and log all traffic and patrons
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Security Officer
Motor City Casino
08.2015 - 04.2016
- Screen and search people, using proper technology, while creating a welcome environment for building guests
- Maintaining logs and monitoring all building activity alongside trained partners.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
General Studies
Wayne County Community College
Detroit, MIConflict Management CCTV Certifications and Licenses First Aid Certification June 2021 to Present CPR Certification - undefined
Skills
- Crisis Intervention Training
- Crime Prevention Methods
- Conflict De-Escalation
- Background Checks
- Report Writing
- Safety and Security
- Superior Customer Service
- Foot and Vehicle Patrol
- Checkpoint Management
- De-Escalation Techniques
- Security Screening
- Premises Patrols
Timeline
Public Safety Officer
Detroit Public Schools
10.2023 - Current
Production Line Operator
Chrysler
12.2022 - 02.2023
Security Officer
Corewell Health
02.2022 - 06.2023
Public Safety Officer
Detroit Public Schools
11.2018 - 12.2022
Security Officer
Safe Management
01.2017 - 10.2019
Security Officer
Securitas Security
08.2016 - 08.2017
Security Officer
Motor City Casino
08.2015 - 04.2016
General Studies
Wayne County Community College