Summary
Overview
Work History
Education
Skills
Timeline
Generic
Terrance Rudenko

Terrance Rudenko

Inverness,IL

Summary

Organized and proven candidate skilled at managing multiple priorities with a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to meet team goals. Known for being detail-oriented and a valuable team player with exceptional organizational skills. Possesses the ability to handle multiple projects simultaneously, ensuring high accuracy in all tasks undertaken.

Overview

24
24
years of professional experience

Work History

Contractor

Hiregenics (Allstate Insurance)
10.2021 - 10.2023
  • Managed all orders, scheduled dates, and updated inventory for porting over 10K Allstate sales offices to new vendors and systems
  • (Tangoe) Provided daily leadership reports, resourced workload for contractors, and handled all exceptions / rejects with the vendors
  • Attended and conducted all ports calls with vendors and Allstate teams
  • Managed all clean-up efforts to audit the Voice inventory with the billing department.

Change Process Manager

Allstate Insurance
01.2021 - 01.2019
  • Responsible for coordinating and scheduling all changes related to the physical infrastructure, software versions, and application enhancements for all the Network, Voice, and Collaboration tools for the Allstate platforms
  • Member of the Change Advisory Board as a consultant to review all changes for process adherence, resolve any conflicts, and conduct post implementation reviews for leadership
  • Provided input on a committee to implement automation for XP Agile Methodology.

Process Manager for Telecommunications

Allstate Insurance
01.2019 - 01.2016
  • Responsible for migrating and maintaining the assets of the Allstate Enterprise into a new platform which included inventory, version control, and financial accuracy
  • On a committee to automate the asset manager platform
  • (Service Now) Problem manager for the enterprise to identify reoccurring problems, analyze solutions, and implement error control
  • Provided root cause analysis for leadership
  • Proactively coordinated a standard operating procedure for all changes within the Data and Voice infrastructure.

Network Consultant

Allstate Insurance
01.2010 - 01.2015

Business Analyst for Telecommunications

Allstate Insurance
01.2008 - 01.2010

Project Manager for Telecommunications

Allstate Insurance
01.2005 - 01.2008

Network Provisioning - Vendor Management

Allstate Insurance
01.2001 - 01.2004

Network Engineer

Allstate Insurance
01.2000 - 01.2001

Education

Licentiate -

St. Sophia Theological Seminary
01.1986

B.A., Philosophy -

Livingston College, Rutgers University
01.1986

Skills

  • A proven critical thinker and leader with the ability to recognize gaps within processes, unifying various teams for a common goal and solve problems, through teamwork and collaboration

Timeline

Contractor

Hiregenics (Allstate Insurance)
10.2021 - 10.2023

Change Process Manager

Allstate Insurance
01.2021 - 01.2019

Process Manager for Telecommunications

Allstate Insurance
01.2019 - 01.2016

Network Consultant

Allstate Insurance
01.2010 - 01.2015

Business Analyst for Telecommunications

Allstate Insurance
01.2008 - 01.2010

Project Manager for Telecommunications

Allstate Insurance
01.2005 - 01.2008

Network Provisioning - Vendor Management

Allstate Insurance
01.2001 - 01.2004

Network Engineer

Allstate Insurance
01.2000 - 01.2001

Licentiate -

St. Sophia Theological Seminary

B.A., Philosophy -

Livingston College, Rutgers University
Terrance Rudenko