Dedicated and hardworking professional successful at leading and motivating workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
5
5
years of professional experience
Work History
Retail Keyholder/Forklift Operator
EHP Liquors
Riverhead
09.2021 - 05.2025
Maintained store presentation and organized product displays effectively.
Processed customer transactions using point-of-sale systems efficiently.
Supervised staff and provided training on customer service techniques.
Administered cash handling processes and balanced registers accurately.
Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
Operated forklifts to move materials within the warehouse efficiently.
Conducted daily inspections of forklifts to ensure safe operation.
Collaborated with team members to organize inventory for optimal accessibility.
Loaded and unloaded trucks, ensuring proper placement of goods.
Maintained accurate records of material handling transactions and inventory levels.
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Maintained current forklift training and certification as required by company policies.
Opened and closed the store, ensuring security and compliance.
Assisted customers with product inquiries and provided exceptional service.
Assisted customers with product selection and resolving complaints.
Grocery Stocker
Stop & Shop
Hampton Bays
03.2020 - 08.2021
Stocked shelves with groceries to maintain organized displays.
Operated pallet jacks and hand trucks for efficient loading and unloading.
Trained new staff on proper stocking procedures and safety protocols.
Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
Assisted customers in locating desired items within the store.
Stocked shelves with products based on customer demand and sales trends.
Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
Inspected product quality and quantity before restocking shelves with new items.
Ensured that all products were properly labeled according to company standards.
Responded quickly to any customer inquiries or complaints regarding stocked items.
Updated pricing and sales signs to promote merchandise.
Pushed carts and loaded customer purchases into vehicles.