Terrance Schofield
Winter Springs,FL
Summary
Hardworking business professional with a Results Driven Leadership mentality. Versatile skill set with experience in Accounting, Sales, Operations, Employee Development and Management. Exceptional oral and written communications skills who is persuasive and articulate. High energy self-starter who is known for dedication, effort and 110% follow through. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Branch Management Program
Enterprise Holdings Inc
Orlando, FL
03.2018 - Current
- Managed branch receivables, achieved record-breaking growth in fleet to 350 vehicles, and maintained high customer service quality over 88%.
- Managed over 300 past due accounts with various car brands, analyzed payment trends and balanced income statements.
- Designed employee schedule, managed fleet occupancy for 350 vehicles, developed managerial team building and sales strategy,
- Managed operation floor and customer service kiosk.
- Provided excellent customer service experience.
- Balanced competing priorities and resource constraints to ensure timely completion of all assigned tasks, maintaining high levels of performance under pressure.
- Spearheaded process improvements that resulted in increased efficiency and reduced operational costs across various programs.
Accounting Specialist
Össur
Los Angeles, CA
01.2022 - 03.2023
- Processed claims through electronic transmission or paper submissions.
- Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
- Downloaded 50 electronic remits posted/reconciled AR payments and adjustments daily.
- Processed over 800 monthly patient statements.
- Monitored and worked open/aging AR organized and maintained payer remits.
- Reviewed and balanced daily billing batches.
- Processed bank deposits.
- Worked to accurately state contractual allowances.
- Conducted regular reviews of fixed asset records, ensuring proper depreciation calculations and accurate recordkeeping.
Eligibility Analyst
Horne LLP
Orlando, FL
01.2021 - 01.2022
- Processed over 20 applications, reviewed income, and determined eligibility for program benefit daily.
- Verified rent, utilities, or other household expenses for program qualification.
- Provided financial control information, created updates and reports to collect verified information.
- Assisted management with staff training initiatives, sharing expertise on eligibility analysis techniques to improve overall team proficiency.
- Collaborated with team members, sharing insights and best practices to improve overall performance.
- Trained staff on current eligibility requirements and policies.
- Communicated with people from various cultures and backgrounds on application process.
Operations Manager
Acceptance Now
Altamonte Springs, FL
01.2016 - 01.2018
- Managed portfolio of 10 assigned target centers, utilized KPIs and Salesforce all locations.
- Worked with executive team to provide strategic coaching, consulting, and achieved revenue growth over region average.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Enhanced customer satisfaction percentage to 95% by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Bachelor of Science - IDS, Business Management
University of Central Florida
Orlando, FL12.2017
Associate of Arts -
Florida Agricultural And Mechanical University
Tallahassee, FL08.2014
Skills
- Policy analysis
- Organizational Development
- Innovation and Creativity
- Business Intelligence
- Strategic Planning
- Effective Communication
- Interpersonal Skills
- Adaptability and Flexibility
- Time Management
Timeline
Accounting Specialist
Össur
01.2022 - 03.2023
Eligibility Analyst
Horne LLP
01.2021 - 01.2022
Branch Management Program
Enterprise Holdings Inc
03.2018 - Current
Operations Manager
Acceptance Now
01.2016 - 01.2018
Bachelor of Science - IDS, Business Management
University of Central Florida
Associate of Arts -
Florida Agricultural And Mechanical University
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