Terrance Shuman
Palm Bay,FL
Summary
Diligent CDL Truck Driver with solid background in safe and efficient transportation. Successfully navigated diverse routes and maintained timely deliveries under various conditions. Demonstrated reliability and strong problem-solving skills in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Truck Driver
Swift Transportation
07.2024 - 11.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Improved on-time delivery rates with meticulous planning and time management.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Accumulated over 30,000 miles of driving experience within four months
Emerging Store Manager
Walgreens
05.2022 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Asset Protection Associate, Manager
Walmart
02.2014 - 04.2022
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Wrote reports for internal and external crime, burglary, or theft.
- Contacted local authorities and apprehended shoplifters.
- Checked CCTV for evidence of shoplifting.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
- Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
- Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
- Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
- Conducted external investigations by collaborating with neighboring retailers, sharing information on known criminals and organized retail crime groups to safeguard the local business community.
Education
CDL
Sheridan Technical College
Hollywood, FL06-2024
High School Diploma -
PENN FOSTER HIGH SCHOOL
06.2023
Skills
- Self-motivation and discipline
- Dependable and reliable
- Transportation safety
- Commercial driving
- Long-haul driving
- Load security
- Vehicle inspections
- GPS and route planning
- Inclement weather driving
- Flexible schedule availability
- Accurate record keeping
- Load securing proficiency
- Physical stamina and strength
- Tractor-trailer driving specialist
- Route logs
- Fuel efficiency maximization
- Heavy haul expert
- Trailer maintenance
- Vehicle systems
- Cross-docking experience
- Order picking and processing
Certification
- Tank Vehicle Endorsement (N) - Florida Department of Motor Vehicles.
- Double/Triple Trailers Endorsement (T) - Florida Department of Motor Vehicles.
- Commercial Driver's License (CDL) - Florida Department of Motor Vehicles.
Timeline
Truck Driver
Swift Transportation
07.2024 - 11.2024
Emerging Store Manager
Walgreens
05.2022 - 07.2024
Asset Protection Associate, Manager
Walmart
02.2014 - 04.2022
CDL
Sheridan Technical College
High School Diploma -
PENN FOSTER HIGH SCHOOL
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