Summary
Overview
Work History
Skills
Timeline
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Terrance Smalls

Savannah,GA

Summary

Dynamic professional with a proven track record at Amazon, skilled in project management and team leadership. Recognized for exceptional customer service and training abilities, fostering a collaborative environment. Adaptable and self-motivated, I excel in fast-paced settings, leveraging strong communication skills to drive productivity and enhance team performance.

Overview

9
9
years of professional experience

Work History

Amazon PG

Amazon
10.2023 - Current
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Overnight Stocker

Walmart
11.2022 - 04.2023
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Maintained neat, organized stockroom free of hazards.

Texas Roadhouse Trainer

Texas Roadhouse
09.2016 - 11.2022
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Developed job-specific competencies and performance standards.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Followed all company policies and procedures to deliver quality work.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Skills

  • Friendly, positive attitude
  • Social perceptiveness
  • Cultural awareness
  • Customer service
  • Flexible and adaptable
  • Excellent communication
  • Active listening
  • Collaboration
  • Verbal communication
  • Training & Development

Timeline

Amazon PG

Amazon
10.2023 - Current

Overnight Stocker

Walmart
11.2022 - 04.2023

Texas Roadhouse Trainer

Texas Roadhouse
09.2016 - 11.2022
Terrance Smalls