Summary
Overview
Work History
Education
Skills
Timeline
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Terrance Smith

Watervliet,New York

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

15
15
years of professional experience

Work History

Cashier/General Cleaner

Stewarts
02.2022 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Package Handler

UPS
07.2021 - 03.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Bakery Production Worker

Bimbos Bakery
11.2020 - 05.2021
  • Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
  • Assisted in the preparation of bakery displays, ensuring an attractive presentation of products to entice customer purchases.
  • Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.
  • Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.

Shift Manager

McDonald's Restaurant
09.2015 - 11.2020
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Mental Health Assistant

Columbia Memorial Hospital
11.2009 - 08.2015
  • Maintained detailed records of patient progress, facilitating effective communication among healthcare team members.
  • Improved patient well-being by providing compassionate support and care in one-on-one and group settings.
  • Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
  • Provided crisis intervention services, ensuring timely response and appropriate action during emergency situations.

Education

High School Diploma -

Boys And Girls High School
Brooklyn, NY
08.1990

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cashier/General Cleaner

Stewarts
02.2022 - 10.2024

Package Handler

UPS
07.2021 - 03.2023

Bakery Production Worker

Bimbos Bakery
11.2020 - 05.2021

Shift Manager

McDonald's Restaurant
09.2015 - 11.2020

Mental Health Assistant

Columbia Memorial Hospital
11.2009 - 08.2015

High School Diploma -

Boys And Girls High School

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Terrance Smith