Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terrance Spraggin

Southgate

Summary

Dynamic project management specialist with a proven record of leading teams and optimizing resources. Expertise in telecommunications, including fiber optics and data center design, ensures successful project execution. Known for decisive leadership and effective problem-solving that keeps projects on track. Strong communicator skilled in negotiating with stakeholders to achieve project goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Project Manager

VA Hospital
05.2024 - Current
  • Directed 3 subcontractor groups toward $20M VA project goals.
  • Oversaw cable pulling executions involving 55,000 feet to designated outlets.
  • Coordinated RFIs management, risk documentation, change request handling, scheduling tasks along with inventory control and logistics.
  • Engaged with General Contractor, Office of Information and Technology, Contract Office Representative, and Architect and Engineering to ensure alignment on project objectives.

Systems Engineer (iTRACS)

CommScope
12.2021 - 09.2023
  • Focused on optimizing DCIM services for clients.
  • Integrated Salesforce ticketing with JIRA to manage change requests and product releases.
  • Worked alongside design and development teams to achieve high-quality customer products.
  • Read and interpreted technical one-line diagrams and CAD drawings
  • Provided facility solutions for datacenter management using locally and web-accessible software.
  • Completed comprehensive evaluations and documentation of power systems.
  • Adopted Agile practices for project management.
  • Achieved a 98% completion rate for customer SLAs
  • Ensured reliable support for DCIM maintenance and client service.

Program Manager

CommScope @Google
06.2018 - 12.2021
  • Supervised a team of Fiber Engineers and GIS Specialists.
  • Defined objectives for departments and monitored project milestones.
  • Resolved complex customer issues elevated to management level.
  • Created and utilized various reports to manage departmental work objectives.
  • Facilitated collaboration across internal teams to ensure on-time delivery of complex projects.
  • Generated regular reports for Ops and Sales departments detailing work status.
  • Developed point-to-point, ring, and diverse path routing solutions.
  • Analyzed databases, files, and records for network design.
  • Created detailed design schematics outlining path, distances, and splicing work for fiber projects.
  • Input data regarding fiber locations and enclosures into the management system to maintain an accurate database.
  • Verified accuracy of fiber circuit inventory by updating inventory management database.
  • Develop and sustain professional working relationships with clients and team members.
  • Efficiently structured workday to enhance productivity through effective time management techniques.
  • Followed established internal processes within the department and corporation.
  • Maintained exemplary ethical conduct and professional principles.
  • Supported company goals by taking on additional tasks.

Program Manager

Arris @Google
09.2017 - 06.2018
  • Handled documentation for various components, such as aerial, terrestrial (OSP/ISP), and submarine cables.
  • Collaborated with Project Managers, Architects, Engineers, and subcontractors.
  • Monitored and documented progress regularly.
  • Prepared quarterly review reports
  • Managed projects, ensuring efficient execution and completion.
  • Consulted with stakeholders, senior management, and engineering partners to address RFIs.
  • Monitored project performance through coordination of due dates, deliverables, and KPIs.
  • Coordinated with stakeholders to synchronize vendor delivery and test schedules with deadlines.
  • Conducted onboarding sessions for newly hired employees.

Senior Fiber Network Analyst

CorTech @Google
01.2011 - 09.2017
  • Completed analysis on network orders for optimization.
  • Examined records for span and route, floorplans, rack elevation, and construction drawings.
  • Collected and assessed project requirements.
  • Performed quality control audits on field mapping data from construction personnel and vendors.
  • Obtained splicing diagrams, records, construction drawings from vendors.
  • Employed mapping software to assess OSP cable pathways.
  • Validated as-built drawings with planned, ordered, and delivered datasets.

Education

Electrical/Electronic Engineering Technology -

Wayne County Community College
Detroit, MI

Fiber Optic Technician -

Greenriver Community College
Auburn, WA

Telecommunications Technician -

AIMS Community College
Greely, CO

Skills

  • Jira Issue Tracking
  • Spatial Data Management
  • Microsoft Suites
  • Google Suites
  • OSPInsight
  • NetCracker
  • Google Earth
  • Google Maps
  • MapInfo
  • Adobe Photoshop
  • Visio
  • Procore
  • Bluebeam
  • Fieldwire

Certification

Certified Data Center Technician Professional (CDCTP), CNET Training

Timeline

Project Manager

VA Hospital
05.2024 - Current

Systems Engineer (iTRACS)

CommScope
12.2021 - 09.2023

Program Manager

CommScope @Google
06.2018 - 12.2021

Program Manager

Arris @Google
09.2017 - 06.2018

Senior Fiber Network Analyst

CorTech @Google
01.2011 - 09.2017

Electrical/Electronic Engineering Technology -

Wayne County Community College

Fiber Optic Technician -

Greenriver Community College

Telecommunications Technician -

AIMS Community College

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Terrance Spraggin