TERRANCE STROUD
Nyack,NY
Summary
A position as part of the management team/open positions Profile An enthusiastic worker with highly developed manual skills as well as bi-lingual (Spanish/English). Precise with details and prioritizing work. Enjoys working with teams to meet goals and also works well without supervision. A problem solver and quick learner, who consistently demonstrates patience and a positive, pro-active attitude,. Good work habits, thorough, reliable, self-disciplined, and motivated to get the job done. Ability to manage time well, plan and complete projects. Excellent interpersonal communications skills
Overview
15
15
years of professional experience
Work History
Janitorial Supervisor
Superior Cleaning
05.2009 - Current
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs for 5 locations.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
- Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
Guest Services Manager
Mcdonalds
04.2011 - 04.2014
- Led weekly team meetings to communicate upcoming promotions and current metrics.
- Supervised team of front desk agents, ensuring adherence to policies, procedures, and top-notch customer service standards.
- Reduced guest complaints by proactively resolving potential issues and maintaining open communication channels.
- Boosted revenue with strategic upselling of premium rooms, services, and amenities when appropriate.
Warehouse Associate
Raymor and Flanigan
05.2014 - 05.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Picker & Packer
Clarins USA
02.2017 - 10.2020
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Yard Coordinator
Durante Rentals
10.2020 - 06.2022
- Operate Equipment to maintain safe and organized yard.
- Load and offload trucks and trailers with construction Equipment.
- Check for damage and record hours of units going out and coming in.
- Fueling units.
- Ensuring all equipment is tagged, labeled and has necessary decals.
- Help customers load and off load equipment to and from cars.
Equipment Rental Coordinator
Durante Rentals
06.2022 - 06.2024
- Answer phone calls to book deals, call off rentals and assist with service request.
- Use "Point of Rental" and "Sales force".
- Help customers figure out the best unit they would need to complete there job most efficiently.
- Set up transfers to and from my branch in order to serve customers best.
- Help reach monthly and annual revenue goals.
ProSales Associate
Herc Rentals
06.2024 - Current
- Use "Rental Man" to book deals over the phone as well as customer walk-ins.
- Use "On the Go" to dispatch our driver to deliveries, pickup's and transfers.
- Coordinate with other branches to receive and send out equipment to fulfill customers needs.
- Advise uncertain customers on what equipment will best help with their job.
- Follow up with customers who are overdue with their rentals.
Education
High School Diploma -
Ramapo Senior High School
Spring Valley, NY06.2011
Skills
- Truck loading and unloading Warehouse goods transportation
- Packaging and labeling Warehouse operations
- Health and safety compliance Teamwork and collaboration
- Forklift and pallet jack use
- Proficient in Rental Man
- Proficient in Point of Rental
- Certified operator for excavators, skid steers, Aerial work platforms and boom lifts
Timeline
ProSales Associate
Herc Rentals
06.2024 - Current
Equipment Rental Coordinator
Durante Rentals
06.2022 - 06.2024
Yard Coordinator
Durante Rentals
10.2020 - 06.2022
Picker & Packer
Clarins USA
02.2017 - 10.2020
Warehouse Associate
Raymor and Flanigan
05.2014 - 05.2016
Guest Services Manager
Mcdonalds
04.2011 - 04.2014
Janitorial Supervisor
Superior Cleaning
05.2009 - Current
High School Diploma -
Ramapo Senior High School
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