Terrance Thomas
Landover,MD
Summary
Versatile and results-oriented professional with a proven track record at Walmart, adept in project management and customer service. Excels in workforce training and budget adherence, enhancing operational efficiency by over 30%. Skilled in Microsoft Project and communication, I seamlessly integrate cross-functional teams to exceed customer expectations and achieve project deliverables. Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Project Manager
Walmart
Landover Hills, MD
10.2022 - Current
- Managing multiple projects and hourly associates simultaneously, setting up and maintaining operating systems, admin and clerical duties, maintaining project time schedule, collaborating with cross-functional teams (for example, engineers, architects, design managers) to provide feedback and identify and implement design changes; and monitoring and ensuring the resolution of outstanding construction issues and work to be corrected or completed (for example, observations, warranty issues)
- Monitors sales and project budgets; assessing the economic and customer experience impacts of project decisions; evaluating tradeoffs; creating a sustainable, efficient, and cost-effective schedule for the execution of project deliverables; coordinating with internal and external teams to ensure plan schedules and adjustments to schedules are communicated and impacts are clearly explained; and managing vendor relationships to ensure the timely, cost-effective sourcing, delivery, and installation of materials for projects
- Demonstrates and applies up-to-date expertise to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customers needs
Delivery Technician
One Home Health
Ashburn, VA
07.2022 - 10.2022
- I am responsible for performing trip inspection on my vehicle everyday
- Contacting customer before arriving on job site
- Deliver, set up and educate customer on equipment
- Performing a return trip inspection on my vehicle before returning back to the terminal
Driver/Operator
Smash My Trash
Lorton, VA
05.2021 - 07.2022
- I am responsible for performing trip inspection on my vehicle everyday
- Contacting customer before arriving on job site, inspecting customers dumpsters before and after compacting their trash
- Performing a return trip inspection on my vehicle before returning back to the terminal
Delivery Driver
HRH LOGISTICS LLC
Lanham, MD
02.2021 - 05.2021
- I am responsible for performing trip inspection on my vehicle everyday, loading my vehicle with the days deliveries
- Delivery packages and making pickups through out the day
- Performing a return trip inspection on my vehicle before returning back to the terminal
Delivery Driver
Peoples Choice Management
Upper Marlboro, MD
11.2020 - 02.2021
- I am responsible for performing trip inspection on my vehicle everyday, loading my vehicle with the days deliveries
- Delivery packages and making pickups through out the day
- Performing a return trip inspection on my vehicle before returning back to the terminal
Inside Sales
Garvin Construction Products
Beltsville, MD
01.2020 - 11.2020
- Assisting all walk in costumers, shipping & receiving inventory, delivery driver, warehouse stocking/cleaning
- Loading and unloading freight trucks
- Cold calling costumers, purchasing and merchandising
Asst Delivery Manager
gem transportation
Beltsville, MD
06.2015 - 10.2019
- I am responsible for performing trip inspection on my vehicle everyday, loading my vehicle with the days deliveries
- Delivery packages and making pickups through out the day
- Performing a return trip inspection on my vehicle before returning back to the terminal
Warehouse Associate
Hahn Automotive
Bladensburg, MD
06.2014 - 06.2015
- Counter sales, pulling orders, stocking inventory, shipping & receiving, inventory control & delivery driver
- I helped organize the entire to prepare for inventory which made the process run smoother than ever
Counter Sales Associate
HD Supply
Hyattsville, MD
04.2004 - 09.2012
- Assisting all walk in costumers, shipping & receiving inventory, delivery driver, warehouse stocking/cleaning
- Loading and unloading freight trucks
- Cold calling costumers, Asst
- Warehouse Mgr, training new warehouse employees and merchandising
Education
Diploma -
Northwestern Evening High School
Skills
- Forklift
- Warehouse Management
- Courier
- Shipping & Receiving
- Warehouse Experience
- Delivery Driver Experience
- Logistics
- Commercial Driving
- Freight Experience
- Load & Unload
- Merchandising
- Order Picking
- Pallet Jack
- Inside Sales
- Box Truck
- Purchasing
- Driving
- Customer Service
- Microsoft Excel
- Data entry
- Product management
- Customer support
- Analysis skills
- Clerical experience
- Communication skills
- Microsoft Word
- Time management
- Microsoft Office
- Google Suite
- Inventory Control
- Live chat
- Forecasting
- Help Desk
- Quality control
- Microsoft Project
- Technical Support
- Operating Systems
- Project tracking
- Systems implementation
- Project development
- Workforce training
- Work flow planning
- Budget development and adherence
Additionalinformation - Qualifications
- Quick learner
- Very attentive
- Good with my hands
- People person
- Team player
- Great leadership and training skills
Certification
- DOT Medical Card
- Driver's License
- Forklift Certified
- Non-CDL Class C
Assessments
- Attention to detail, Proficient, 09/01/22
- Delivery driver, Proficient, 06/01/22
- Work motivation, Proficient, 07/01/20
- Sales skills, Proficient, 08/01/22
Personal Information
Authorized To Work: US for any employer
Timeline
Project Manager
Walmart
10.2022 - Current
Delivery Technician
One Home Health
07.2022 - 10.2022
Driver/Operator
Smash My Trash
05.2021 - 07.2022
Delivery Driver
HRH LOGISTICS LLC
02.2021 - 05.2021
Delivery Driver
Peoples Choice Management
11.2020 - 02.2021
Inside Sales
Garvin Construction Products
01.2020 - 11.2020
Asst Delivery Manager
gem transportation
06.2015 - 10.2019
Warehouse Associate
Hahn Automotive
06.2014 - 06.2015
Counter Sales Associate
HD Supply
04.2004 - 09.2012
Diploma -
Northwestern Evening High School
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