Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terrance Tillett

Randstown,MD

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Head Produce Clerk

ShopRite
06.2018 - 04.2021
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Warehouse Team Leader

BAMBECO INC
03.2013 - 06.2018
  • Receives and verifies accuracy of incoming shipments
  • Marks materials with identifying information
  • Oversaw daily operations and shipping and handling processes.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Receives and verifies accuracy of incoming shipments
  • Pulls and distributes materials, tools, or other stock items in order to fill customer requests
  • Prepares merchandise for shipment, as required
  • Maintains accurate inventory records through the use of a computerized inventory system
  • Completes requisition forms to order additional equipment and supplies
  • Utilizes material handling equipment such as forklifts, etc
  • Communicate any order changes to Supervisor
  • Maintain accurate inventory count, perform 'end of day' inventory count and submit reports to management
  • Oversee truck loading operations to ensure all policies and procedures are followed accordingly.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Supervised warehouse operations by managing employees during shifts.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.

Shift Manager

MCDONALD'S INC
05.2010 - 03.2013
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line staff.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Tracked receipts, employee hours, and inventory movements.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Supervised ongoing daily production phases.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.

Education

High School Diploma -

Northwestern High School
Baltimore, MD
06.1988

Skills

  • Rotate Stock
  • Quality Control
  • Calculate Prices
  • Dock Loading
  • Customer Satisfaction
  • Product Packaging
  • Delivery Scheduling
  • Tag Merchandise
  • Order Picking and Processing
  • Shipping and Receiving

Certification

Servsafe certification

Timeline

Head Produce Clerk

ShopRite
06.2018 - 04.2021

Warehouse Team Leader

BAMBECO INC
03.2013 - 06.2018

Shift Manager

MCDONALD'S INC
05.2010 - 03.2013

High School Diploma -

Northwestern High School

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Terrance Tillett